Contact Centre Consultant

Applications are invited for the role of **Contact Centre Agent**. This position is ideally suited to a vibrant, self-motivated and efficient person with excellent interpersonal and communication skills. **Key Performance Areas**: **Minimum Requirements** - Matric - Proficiency in at least two South African languages is required of which one must be English...

Dealing with the day-to-day management of the Sales Consultants in the Contact Centre. Coach and develop teams and manage staff needs. Manage Complaints and monitoring targets. Manage staffing needs, productivity, and quality. Deal with IR issues. Training of new consultants in the contact centre. **Requirements**: Grade 12 Tertiary...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Three years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Monday-Friday Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating leads. **Salary**: R12 000,00 per...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Two years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Able to work rotational shifts Monday-Sunday. Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Two years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Able to work rotational shifts Monday-Sunday. Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating...

Western Cape, Bellville **Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and...

**Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Bellville, Western Cape- **Job Title**: Call Centre Team Leader- **Education Level**: Certificate- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Call Centre Team Leader job vacancy in Bellville, Cape Town.**: A renowned Cosmetics Company is looking for a “Call Centre...

**Who are we?** - Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

**Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and provision of project and...

Urgent: Leads Consultant Our client in the insurance industry is seeking Leads Consultants to generate quality sales opportunities for the Distribution channels. Qualification & experience - Matric (or equivalent qualification) - Call Centre experience (Outbound would be an advantage) - Previous financial services experience will be advantageous - Minimum...

Job Opportunity- A position is available at Santam Shared Services: Quality Assurance for a position as a Quality Assurance Consultant in Shared Services - Cape Town / Centurion.- Job Purpose- The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to...

Urgent: Leads Consultant Our client in the insurance industry is seeking Leads Consultants to generate quality sales opportunities for the Distribution channels. Qualification & experience - Matric (or equivalent qualification) - Call Centre experience (Outbound would be an advantage) - Previous financial services experience will be advantageous - Minimum...

**Our successful Call Centre Agent will** - Guide customers through the site and/or mobile phones and assist them in using the various - services and products offered - Drive brand loyalty through a personalised customer experience - Correctly escalate issues to internal teams - Delivers prepared scripts to welcome new customers and explains promotions and...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

We are seeking a motivated and dynamic Call Center Consultant to join our team. As a Call Center Consultant, you will be responsible for handling inbound and outbound calls, providing information about our properties, and assisting clients with their real estate needs. This role offers an excellent opportunity to work in a fast-paced environment, interact...

Inbound Sales Consultant Date: 21 Nov 2024 Location: Bellville, Western Cape, ZA Company: Sanlam Group Who We Are! Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African...

Who Are you? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expandingand transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets,both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

What will you do? Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Cape Town, (Bellville). The insurance consultant role is focused on providing an end-to-end service and support to brokers. What will make you successful in this role? This role is focused on, but not limited to; servicing...

**Who are we?** Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial...

Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors...