Call Centre Team Leader

**Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and provision of project and...

Western Cape, Bellville **Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and...

Do you have experience as a Team Leader or Team Manager? **Requirements**: **Matric (or equivalent qualification)** Minimum of 3 years team management experience in a sales environment **Minimum of at least 2 years experience in a call centre environment (Outbound)** Financial Services experience (Long-term insurance and within a sales oriented environment)...

An established and well known financial institution based in Bellville, has an opportunity available for an experienced individual that specializes in call centre calls. Great opportunity to join this fast-paced team with your excellent communication skills in both English and Afrikaans and add value to the smooth running of their call centre enquiries. They...

Dealing with the day-to-day management of the Sales Consultants in the Contact Centre. Coach and develop teams and manage staff needs. Manage Complaints and monitoring targets. Manage staffing needs, productivity, and quality. Deal with IR issues. Training of new consultants in the contact centre. **Requirements**: Grade 12 Tertiary...

Call Centre Sales Agent required for outbound sales of Insurance products. Requirement: 26 years and older - Minimum of 2 (two) years experience as a call centre sales agent (selling insurance or financial services products). Track record of sales experience. Working hours from 08h00 to 16h30 Mondays to Fridays. Great working environment. Pay: R5 000,00 -...

Tele-sales for legal and funeral insurance products. Sales leads are provided and tele sales take place from a call centre in Bellville, Cape Town. At least 2 years previous sales in a call centre is required, with a track record of sales. **Job Type**: Permanent Pay: R3 500,00 - R12 000,00 per month **Experience**: - Cold calling: 2 years...

The EAP Operational Team Leader will be responsible for the resource planning within the EAP team. The client is a leader in healthcare solutions. This role is based within a Call Centre environment and requires an individual who enjoys corporate culture and likes to incorporate pace and structure in their daily activities **KEY RESPONSIBILITIES**: -...

Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...

Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...

**Our successful Call Centre Agent will** - Guide customers through the site and/or mobile phones and assist them in using the various - services and products offered - Drive brand loyalty through a personalised customer experience - Correctly escalate issues to internal teams - Delivers prepared scripts to welcome new customers and explains promotions and...

An established and well known financial institution based in Bellville, has an opportunity available for an experienced individual that specializes in call centre calls. Great opportunity to join this fast-paced team with your excellent communication skills in both English and Afrikaans and add value to the smooth running of their call centre enquiries. They...

Who are we?- Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of...

Sales Consultants are needed. **Responsibilities**: Selling long-term Insurance Adherence to Quality and Compliance processes to minimize business risk. Meet set KPIs. Manage customer queries. Keep updated on trends in the financial services sector. **Requirements**: - 2 years of sales experience. - Matric - ITC clear **Job Types**: Full-time,...

Sales Consultants are needed. **Responsibilities**: Selling Short Term Insurance Adherence to Quality and Compliance processes to minimize business risk. Meet set KPIs. Manage customer queries. Keep updated on trends in the financial services sector. **Requirements**: - 2 years of sales experience. - Matric - Clear criminal check **Job Types**:...

Who we are! - Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Three years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Monday-Friday Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating leads. **Salary**: R12 000,00 per...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Two years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Able to work rotational shifts Monday-Sunday. Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating...

_**Our client is seeking a Sales Consultant.**_ - **Requirements**_ Two years call centre sales experience. Must have Grade 12 Credit and Criminal clear. Willing to learn. Able to work rotational shifts Monday-Sunday. Must have good communication skills. - **Duties **_ Making outbound calls to potential clients. Capturing information. Generating...

The main role of the Sales Floor Team leader is to ensure teams are managed so that they meet SLA and deliverables without compromising quality. A Sales Floor Team Leader is responsible for learning the business members’ structures and processes within Sales Floor and member relations. As a Team Leader you will ensure the ultimate success of your team by...