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Sales Team Leader

7 months ago


Bellville, South Africa Call Centre Staffing Full time

Western Cape, Bellville

**Responsibilities**
- Set goals with team members.
- Motivation and coaching.
- Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters.
- Vesting and training of new Consultants in the contact centre.
- Drive the achievement of project and campaign targets.
- Escalate call resolution and provision of project and campaign-related answers.
- Manage liaison with project and campaign management team.
- Manage and maintain focused and highly motivated team members.
- Coach and develop the team into a high-performance culture.

**Qualification & experience**
- Matric (or equivalent qualification)
- Minimum of 3 years team management experience in an Outbound sales environment
- Financial Services experience (Long-term insurance and within a sales-oriented environment)
- Experience in managing IR processes.
- For more information please contact:

- Fortune Kutukwa