National Parts Manager
7 months ago
**Responsibilities**:
- Forecasting parts needs and ordering parts to maintain optimal inventory levels.
- Forecasts goals and objectives for the department and strives to meet them.
- Purchase order processing - The parts manager will be responsible for Ordering parts from factory and ensuring deliveries are made to dealers in the shortest times possible.
- Source and secure accessories for OEM of the highest quality and reasonable costs.
- Trace shipping of orders.
- Helping field service personnel upon request.
- Meet monthly sales targets.
- Ensure maximum first pick rate and first fil rates.
- Ensure dealers accounts are always up to standard.
- Ensure payments for suppliers are processed timeously.
- Hires, trains, motivates and monitors the performance of all parts department staff.
- Prepares and administers an annual operating budget for the parts department.
- Establishes pricing parameters that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
- Establishes individual parts inventory levels and balances them for maximum turnover.
- Stock level control - Performing inventory controls and keeping quality standards high for audits. Also ensure minimum obsolesce.
- Supervises stock order procedures.
- Sets and enforces a policy on the ordering of parts.
- Analyses sales, expenses and inventory monthly to maintain profit goals.
- Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
- Attends managers meetings.
- Holds weekly department meetings.
- Analyses departmental operations and storage layout and revises as needed for maximum effectiveness.
- Directs shipping and receiving efforts to ensure timely processing.
- Develops sales promotions and campaigns.
- Handles customer complains immediately and according to the Brands guidelines.
- Ensures that all dealership purchases are properly accounted for.
- Maintains professional appearance.
- Monthly reports to Aftersales Manager of monthly sales targets, profits, losses, stock levels, stock orders/procurement, accessories.
- Other duties as assigned.
- Clear understanding of imports and exports and related procedures.
- Able do pricing calculations and do competitor analysis to ensure completeness of parts pricings and achieving maximum GP margins.
- Dealer performance analysis monthly.
- Additional ad hoc responsibilities as requested by Senior Management.
**Requirements**:
- Matric
- Bachelor's Degree in a related field would be advantageous.
- 3-5 years' experience in a similar role.
- OEM experience in a similar role is advantageous.
**Skills**:
- Excellent written and verbal communication skills
- MS Office - proficiency in Excel is essential.
- Ability to manage multiple priorities and deadlines.
- Be able to work under pressure.
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