IT Support Generalist

13 hours ago


Stellenbosch, South Africa Liquid Thought Full time

IT Support Generalist & Integration Specialist

Location: Stellenbosch

The incumbent will take responsibility for supportive IT functions that impact clientrelationships directly and need quick turnaround times. The responsibilities mayextend to involvement in more than one focus area, for example support, initiationof integrations of Billers and Payment Networks, ad hoc report generation throughown designed and modified SQL scripts and monitoring of transaction irregularities inthe value chain from Payment Network to Biller.

Responsibilities will include:

- Supporting and stage monitoring of the Biller Integrations
- Participating in various IT integration functions
- Ad hoc report generation using SQL
- Monitoring of transaction irregularities in the value chain from Retailer to Biller
- Risk & issue management
- Participating in continuous improvement processes
- Any other relevant duties related to the role

Minimum requirements:

- Relevant tertiary IT qualification;
- Approximately 3 years' experience in a similar role, including experience in

SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and

customer support;
- Experience in MS Access and the Financial Services industry with focus on the

payments industry will be advantageous;
- Own reliable transport;
- Fluent in written and verbal communication in English and a good

understanding of Afrikaans. Any additional language will be seen as

beneficial;
- Stable internet connection required, fibre connection advantageous (to

handle queries remotely from home, if required).


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