Learning & Development Officer

7 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 23150161

**Job Category** Human Resources

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Directly reporting to the HR Operations/L&D Manager, the successful incumbent will be expected to perform day to day duties in the HR generalist and L&D function. The HR Officer is to ensure compliance with applicable laws and regulations in accordance with Marriott International policies and procedures.

**What we offer**
- Market related salary
- Learning and development opportunities through online platforms, on the job trainings and classroom-based courses
- Discounts on hotel rooms, food and beverage and spa in Marriott International portfolio
- Wellbeing activities and sustainability initiatives through the Take Care and 360° programs
- On Property Café
- Medical Aid Company Benefit
- Provident Fund Company Benefit
- Associate Uniform and Laundry service thereof
- Employee Well-being Programme
- Staff Transport

**Key Duties and responsibilities**:

- Assist and support departmental leaders with new hire onboarding and induction schedule.
- Serve as a secondary SDF, capturing and maintaining accuracy of data on the CATHSETA CIMS Portal.
- Monitoring online, internal and external training completion.
- Coordinate internal, external and Marriott International training interventions. Prepare for training classes (e.g., materials, setup classes, breakdown classes).
- Conduct Training session as required ( i.e. Company Induction)
- Assist associates with accessing online training portals
- Assisting with Co-ordination of the Associate Relations Committee (Skills and EE Committee)
- Assist with preparation and completion of internal audits, WSP & ATR, annual BBBEE audit
- Conduct the end to end recruitment process for all Hotel Interns.
- Co-ordinate and partake in Takecare activities
- Assist in monitoring/tracking employee relations issues including resolution and follow-up.
- Assist and support management and the leadership team with handling and resolving Human Resources issues.
- Monitor all hiring and recruitment processes for compliance with all local, laws and company policies and standards.
- Inform Human Resources management of issues related to employee relations.
- Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
- Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
- Review and ensure accurate maintenance of all employee records and files (e.g., interview documents).
- Assist in logistics, administration, and scheduling of annual employee surveys.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Maintain confidentiality of proprietary information.
- Develop and maintain positive working relationships with others; support team to reach common goals.

**Required Experience & Qualifications**
- Matric
- Human Resources Qualification
- Minimum of 2-3 years’ generalist and work experience in hospitality environment
- Experience in Learning and Development advantageous
- Good understanding of South African labour legislation (i.e. LRA,BCEA,EEA,SDA)
- Strong planning, organizing and administrative skills
- Effective business partnering with stakeholder/management and associates
- Advanced proficiency in Microsoft packages essential
- Excellent active listening, negotiation and presentation skills
- People oriented and results driven
- Ability to work without supervision and meet deadlines
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

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