Service Desk Agent

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

Join Our Team as a Service Desk Agent – Be the Hero of IT Support Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent , you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

Transform Your Career Story with iOCO Infrastructure Services. We are seeking a Service Desk Agent to join our team. As a Service Desk Agent  you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team.If you’re quick on your feet, patient, and eager to grow in a dynamic environment, this role is...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What You'll Do:Excellent customer...

**Key Skills/Competencies**: - Matric & ITIL Foundation - Qualifications pertaining to the customer service industry - Must be able to use Microsoft Office - Proficient data entry skills - Proficient in English - 2+ years experience in a service desk role - Ability to effectively handle multiple tasks in a fast-paced environment - Demonstrated verbal...

1year Our client based in Johannesburg is looking for a Help Desk Agent who will be responsible for the support and maintenance of all communications infrastructure outside and within the company in order to ensure maximum uptime and production for users. - Customers support: - External Customers setup with Help Desk Process - External Customers running...

Join Our Team as a Technical Service AgentWe're seeking a highly motivated Technical Service Agent to join our team. As a key point of contact for user base resolution, you'll provide technical assistance and support to ensure seamless operations.Your Key Responsibilities:Read technical manuals, confer with users, or conduct computer diagnostics to...

2years - Ensure that all related documentation is attached to the logged incidents and request. - Manage call assigning and escalation. - Follow up and update all user and engineer activity on the logged calls where applicable. **Qualifications and Experience**: - National Higher Certificate/College Diploma (NQF5) as recognized by SAQA in information...

About This RoleThis is an exciting opportunity to join iOCO's Service Desk team as a Service Desk Agent I.Your Key ResponsibilitiesProvide technical support and troubleshooting services to customers via phone, email, or other channels.Identify and resolve customer issues in a timely and professional manner.Collaborate with internal teams to ensure efficient...

**Job description** - Providing remote support to all client users utilising the given remote tools, by resolving all non-hardware related incidents. - Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to the relevant support parties. - Identifying and reflecting in Service First all Domain controllers...

Delivering Exceptional IT SupportAbout the Role:We are seeking a skilled and customer-focused Help Desk Technician to join our team. As the primary point of contact for user base resolution, you will provide fast, friendly, and efficient technical support to ensure seamless operations.Your Key Responsibilities:Act as a single point of contact for user base...

Providing remote support to all client users utilising the given remote tools, by resolving all non-hardware related incidents. - Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to the relevant support parties. - Identifying and reflecting in Service First all Domain controllers that are offline and...

We are seeking a talented Technical Support Engineer to join our Datacentrix team, driving excellence in customer service and technical expertise.About the Role:The successful candidate will be responsible for analyzing reported faults and completing detailed diagnostics to resolve problems telephonically or via remote support.Key Skills / Competencies /...

About iOCOiOCO is a forward-thinking technology company that designs, builds, and optimizes industrial connectivity solutions. We connect people with trusted information and insights to drive responsible use of the world's resources.Job SummaryWe are seeking an experienced IT Service Desk Professional to join our team as a Helpdesk Technician. In this role,...

We are seeking a certified First Line Support Engineer with MCSE certification to join our Datacentrix team.This role requires strong technical expertise, excellent communication skills, and a passion for delivering exceptional customer experiences.The ideal candidate will have:Extensive experience in IT Service Desk environments.Strong analytical and...

Structure, Grade & Reporting Division Digital Platform Services Department Octane Reports to Senior Manager: Technology Span of Control 4 -15 Core Description The Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the...

POSITION: FRONT DESK COORDINATOR LOCATION: KYALAMI, RANDBURG JHB INDUSTRY: MEDICAL AESTHETIC PRACTICE This premier Medical Aesthetic Practice was established in 2018. They offering non-surgical aesthetic procedures performed by a qualified medical doctor specializing in medical aesthetics, alongside licensed and experienced aestheticians. **APPLICATION...

We are seeking a Help Desk Professional to join our IT Infrastructure team. The successful candidate will be responsible for providing comprehensive technical support and maintenance services to our internal users.This role involves traveling to various locations, installing new equipment, addressing service requests, troubleshooting technical issues, and...