Client Liaison Officer

3 days ago


Century City, South Africa HR Genie Full time

Century City, Cape Town
Market Related

The primary function is to ensure customer retention by addressing student queries effectively and ensuring the resolution is communicated in a professional manner.

**Educational Requirements**:
Grade 12
2 years Call Centre Experience with Customer service
MS office proficient
Excellent negotiation and presentation skills
Excellent communicator

**Duties and Responsibilities**:
Customer retention
Customer cancellation resolution
Customer cancellation appeal resolution
Achieve agreed targets
Reporting
Ad hoc duties


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