Patient Liaison and Medical Administrator
4 months ago
**Location**: Bryanston, Johannesburg
**Position Type**: Temp to Perm (6 months’ contract)
**Start Date**: 2nd September 2024
- Are you passionate about patient care, have advanced medical aid understanding, and excellent communication skills? Join our team as a Patient Liaison and Medical Administrator, where you will be the first point of contact for patients utilizing our services. You will play a crucial role in growing and sustaining our patient base and guiding new patients through understanding various conditions, explaining the treatment we offer, and working with their respective medical aids._
**Key Responsibilities**:
- Schedule appointments and book treatments with our medical practitioners across 7 locations and multiple medical services (Physiotherapy, Biokinetics, Doctor (GP), Dentist).
- Meet practice objectives.
- Efficiently understand patient treatment requirements and effectively communicate our services and pricing.
- Verify medical aid benefits, treatment authorizations, and assist patients in understanding their coverage.
- Prepare and send patient and medical aid reports timely and accurately.
- Update practice data reports weekly and accurately.
**Requirements**:
- In-depth knowledge of medical aid processes and policies, including familiarity with ICD 10 codes and benefits verification.
- Strong analytical skills to interpret medical aid benefits accurately.
- Experience in obtaining treatment authorizations from medical aid providers.
- Excellent communication skills to explain complex medical aid information clearly to patients.
Consultation
- Ability to quickly grasp and understand various medical treatments and procedures, combined with strong interpersonal skills to engage with patients and ascertain their needs.
- Proficiency in communicating detailed information about services and pricing clearly and effectively, with the sales acumen to promote the practice’s services persuasively.
Communication
- Excellent written and verbal communication skills.
- Strong customer service orientation to provide prompt and courteous responses.
- Ability to manage and prioritize multiple inquiries efficiently.
Decision Making
- Anticipate and manage complex treatment plans
- Navigate complex patient queries.
- Exceptional problem solving skills.
- Manage difficult patients and
- Show initiative and decisiveness when making decisions regarding patients’ interaction/journey.
Other
- Residing within a 20km radius of Bryanston, Johannesburg (advantageous).
**Attributes**:
- **Empathetic** - Demonstrates genuine care and understanding towards patients, creating a supportive and compassionate environment.
- **Proactive** - Takes initiative and anticipates needs, ensuring tasks are completed efficiently and potential issues are addressed promptly.
- **Reliable** - Consistently dependable and trustworthy, ensuring patients and colleagues can count on them to fulfill responsibilities accurately and on time.
- **Adaptable** - Flexible and able to adjust to changing circumstances or unexpected challenges, maintaining effectiveness under pressure.
- **Resilient** - Shows persistence and the ability to overcome obstacles, maintaining a positive attitude and staying focused on achieving goals.
- **Collaborative**:
- Works well with colleagues, valuing teamwork and contributing to a positive, cooperative work environment.
**Working Hours**: Monday - Friday 8 AM - 5 PM
**Remuneration**: To be discussed during the interview process
**Job Type**: Temp to perm
Contract length: 6 months
**Experience**:
- patient booking: 2 years (required)
- medical aid benefits confirmation: 2 years (required)
- medical aid authorizations: 2 years (required)
Application Deadline: 2024/08/23
Expected Start Date: 2024/09/02
-
Operations Intern
1 month ago
Bryanston, South Africa Quro Medical Full time**Quro Medical Job Opportunities: Operations Intern** Quro Medical (QM) is a digital health company offering Africa’s first tech-driven Hospital at Home and Remote Patient Monitoring, using health technology to analyze real-time data to monitor patient health. We are building the largest virtual hospital on the continent, delivering world-class healthcare...
-
Centre Manager
6 months ago
Bryanston, South Africa NHC Medical & Dental Centre Bryanston Full timePurpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...
-
Dentists Bryanston, Johannesburg
7 months ago
Bryanston, South Africa MedE Recruit Full timeAn exceptional opportunity awaits in Bryanston, Johannesburg for a qualified and motivated Dentist. Joining an established medical group, this position offers the chance to become a practice owner without the associated hassles. With a low-investment requirement and high-income potential, this role provides an exciting career path. **Responsibilities**: -...
-
General Practitioner
6 months ago
Bryanston, South Africa The Back Clinic Full time_Fixed Locum Doctor in Bryanston_ - We are looking for a doctor who is interested in the rehabilitation of _**back and neck conditions**_. Join our multidisciplinary practice in _**Bryanston**_. _ - We are looking for a fixed locum doctor for _**2 days per week **_(depending on patient load), a _**minimum of 6 hours per day**_. You must have a strong...
-
Medical Aesthetician
6 months ago
Bryanston, South Africa Beautician and Physician Full time**APPLICATION REQUIRMENTS**: - International Skincare diploma/s - 5 years+ experience as aesthetician - Social Media knowledge **TREATMENT SKILLS**: - Chemical Peels - Advanced Facials - Carboxy - Laser Therapy - Microneedling **HOURS**: - 40 hours per week - Monday to Friday: 08:00 - 17:00 **SALARY PACKAGE**: Basic Salary + Commission Structure on...
-
Position Available: Portfolio Administrator
6 months ago
Bryanston, South Africa ANGOR Property Specialists Full time**Position **Available: Portfolio Administrator** **Location**: First Floor, Wrigley Field, The Campus, Corner of Main & Sloane Street, Bryanston & Working remotely on non-office days - must have reliable back-up electricity and intenet **Salary**: R15 000 - R19 000 per month **Benefits**: Pension Fund **South African Citizens Only** **_Do you enjoy...
-
Assistant Homeopath in Functional Health Practice
7 months ago
Bryanston, South Africa Robin's Perfect Health Full timeWe are a well-established Functional Health practice which has been in operation for 13 years. We offer our patients more than just high-quality natural healthcare: we empower them to master their health. We are deeply passionate about helping our patients live the best life that they are capable of for as long as possible. We are looking for a qualified...
-
Bryanston, South Africa Wild Dreams Hospitality Full timeWe are seeking a highly skilled Senior Financial Administrator to join our team at Wild Dreams Hospitality. This is a fantastic opportunity for an experienced professional to take on a leadership role in financial administration, ensuring the smooth operation of our finance department.Key Responsibilities:Assist with financial administration tasks, such as...
-
Recon Clerk
3 months ago
Bryanston, South Africa NHC Head Office Full timeJob Title: Receipts & Recons Clerk Reports to: Debtors Manager Workplace: NHC Head Office Travel required: On request Brief Description of Job Purpose: - **Brief Description of Job Purpose**:_ - Resolving account queries - Retrieve medical aid remittances for payment allocations - Preparing weekly and monthly figures - Check daily cash ups - Handovers...
-
Database Administrator
3 months ago
Bryanston, South Africa Eskom Pension and Provident Fund Full time** **Install and maintain the performance of database servers. - Responsible for maintaining the integrity and performance of the Funds databases. - Manage database access. - Performance tuning of database systems. - Diagnose and troubleshoot database errors. - Recommend and implement emerging database technologies. - Design and implement data extraction and...
-
Human Capital Administrator
6 months ago
Bryanston, South Africa Unique Personnel Full time**Job Number** - 72491 **Job Type** - Permanent **Job Title** - Human Capital Administrator **Computer Skills** - Ms Office **Industry** - Office Supplies - Equipment **City** - Bryanston **Province** - Gauteng **Strategic HR Planning**: - Collaborate with business leaders to understand organizational goals and develop HR strategies that support the...
-
Nhsc Key Account Specialist
3 months ago
Bryanston, South Africa Nestle Operational Services Worldwide SA Full time**Position**:Key Account Specialist - Nestlé Health Science **Location**: Johannesburg (with a country trip to Mpumalanga) **Qualification**: Bachelor’s degree in Dietetics/Nutrition, Pharmaceutical Science, Medicine, Biology, or a related scientific field **Experience**: Proven experience as a Medical Representative is essential. A minimum of 3-5...
-
Registered Nurse and Shift Leader
7 months ago
Bryanston, South Africa Livewell Full timeAt Livewell, we pride ourselves on providing specialised Dementia and Alzheimer’s care services, to our memory care residents. Our multidisciplinary healthcare team range from our own nursing team to our specialised support network of healthcare professionals. We are looking to hire a temporary Registered Nurse with experience in Geriatric Patients...
-
Physiotherapist
4 months ago
Bryanston, South Africa The Back Clinic Full time_We are actively seeking an experienced and compassionate Physiotherapist to join our multidisciplinary practice in _**Bryanston**_. Working hours are _**Monday - Friday, 8 to 5. **_ - We assist patients in rehabilitating physical problems caused by illness, injury, disability, or the aging process._ **REQUIREMENTS**: - 2 years post com-serve experience...
-
Fund Administrator
6 months ago
Bryanston, South Africa Eskom Pension and Provident Fund Full time**MAINTAIN MEMBER/PENSIONER SYSTEMS DATA** - Prepare member data, according to standard procedure and submit to Home Affairs Department with a request for verification of member and pensioner existence. - Identify invalid records and refer for verification, requesting additional information from member - Send standard letters to the families of the...
-
Member/client Experience Manager
6 months ago
Bryanston, South Africa Eskom Pension and Provident Fund Full time**Shaping member experience strategy and best practice interventions for the EPPF** - Assist the fund in understanding the underlying experiences, needs and sentiment of each segment of members - Leverage member data in a meaningful way to support insights which shape the strategy and enable best preparation of members for the milestone of retirement in a...
-
Healthcare Manager
6 months ago
Bryanston, South Africa Livewell Full timeAt Livewell we specialize in Dementia and Alzheimer's care. We are looking for an experienced Healthcare Manager to join our dynamic team. **Duties and Responsibilities**: Ensuring that all Healthcare Policies and Procedures are in place and that all other company policies are adhered to, up to date and that Healthcare staff complies with these policies,...
-
En/rn with Hospital Claims Assessing
4 weeks ago
Bryanston, South Africa Medpharm Recruitment Full timeA reputable Medical Aid is seeking an experienced Hospital Claims Auditor to join their team in Bryanston. (SANC registered EN or RN) **Duties**: - Vetting hospital accounts under the guidance of the Gazette - Using clinical guidelines and protocols when vetting accounts - Liaising with other members of the team and other departments - Daily auditing of...
-
Actuarial Analyst
2 months ago
Bryanston, South Africa INTERCONNECT SYSTEMS Full time**ROLE PROFILE - ACTUARIAL/QUANTITATIVE AND BUSINESS SOLUTIONS ANALYST** **Job Type**: Full-Time Drive ASI Financial Services towards its organisational goals by developing efficient solutions and tools. The role focuses on aligning internal requirements with external customer needs and ensuring business scalability. A strong analytical mindset,...
-
Internship - Wellness Coordinator
6 months ago
Bryanston, South Africa Siyakha Consulting Full time**Position Title**: Internship - Wellness Coordinator **Reports to**: Head of Department for Marketing, Communications, and Wellness **Job Level**: Internship **Location**: Bryanston Johannesburg **Job Key Responsibilities**: **Wellness Programme Support**: - Contribute to the development and implementation of wellness programmes and initiatives. -...