Allfarm Administration Assistant

3 weeks ago


Paarl, South Africa Yara Full time

Date posted: Feb 23, 2024- Location: Paarl, ZA- Job Function: Administration & Office Support- Job Type: Permanent- Job Requisition ID: 19113**AllFarm Administration Assistant**:
**About the Unit**:
Based in Paarl, South Africa, Yara Africa Fertilizer (Pty) Ltd has an exciting opportunity for a Tech Savvy individual to join their team.

**Responsibilities**:

- Admin supporting the setup, configuration, and maintenance AllFarm, ensuring optimal performance and security.
- Liaison with technical support or vendors when necessary to resolve technical issues.
- Communication to implement security protocols and access controls to safeguard sensitive data and maintain data privacy.
- Administration, update of documentation and systematically storing (filing) of the protocols and steps of procedures (SOP) on a dedicated SharePoint site.
- Support the process of user access and permissions for each feature.
- Support the administration and arrangement of user training.
- Act as a point of contact for AllFarm-related inquiries and issues, ensuring timely assistance and resolution.
- Liaison with service provider to support the AllFarm team on user queries and communications.
- First point of contact for agents & agronomists regarding AllFarm related issues.
- Administratively support functional managers to assess the performance and effectiveness of AllFarm.
- Identify opportunities to improveadministrative processes from working with relevant teams to enhance all functionality and user experiences of AllFarm.

**Responsibilities (Continued)**:
**Documentation**
- Compile comprehensive documentation of configurations, user guides, and troubleshooting procedures as supplied by the relevant team leaders (ditigal agronomist & order to cash champion).
- Ensure documentation is up to date and stored where accessible to relevant stakeholders.
- Collection and capturing of all necessary data in the correct manner to allow processes to flow seamlessly.
- Liaison with relevant divisions to ensure correct completion of basic request forms and orders, quotes, purchase orders, invoicing and payments take place in a timely manner according to the different credit agreements.

**Compliance and Security**
- Stay informed about industry regulations and best practices related to digital app and platform usage, this includes personal data and other POPIA compliance
- Ensure compliance with customer consent on the digital tools and platforms according to the relevant local legislation.

**Qualifications and Experience**:

- Grade 12 certificate
- **Experience is essential** in the relevant fields (with relation to precision ag, project management and coordination)
- Experience in the field of GIS would be an advantage.
- Strong problem-solving and precision ag (technical) troubleshooting skills.
- Project management skills to coordinate.
- Excellent communication and interpersonal skills to work with various teams and service providers and provide user support.
- Knowledge of data privacy and security standards.

**Contact details**:
07 March 2024

**Job Segment**:Administrative Assistant, Agricultural, Developer, Sharepoint, Project Manager, Administrative, Agriculture, Technology



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