Lodge Wholesale Travel Consultant, Gauteng

6 days ago


Gordons Bay, South Africa HotelJobs.co.za Full time

MUST HAVES:

- ** An in-depth knowledge of Tourplan or a similar booking system**:

- ** Knowledge of Southern Africa and Botswana is a must**:

- ** An in-depth geographical, logístical and product knowledge of South, Southern or East Africa**

**KEY O**UTPUTS

Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesfor lodges/camps in combination with some 3rd party product

Managing the reservations process including handling of bookings from quote to finalising,including invoicing and travel documents

Proactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guests

Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers

Upholding the values of The Lodge; Care of the people, Care of land and Care of the wildlife

KNOWLEDGE REQUIRED

Good understanding of delivering excellent service to agents/guests

A willingness and aptitude to learn

SKILLS REQUIRED

Communication skills and an excellent command of the English language (spoken and written)

Time & desk management including working in an orderly focused manner

The ability to work under pressure and show initiative

Understanding of the travel industry - inbound Tour Operating specifically would be preferable

Attention to detail

Elaborating in writing explanations or descriptions

Exceptionally client/guest focused

Must be computer literate and have an in-depth knowledge of Word and Excel

Calm and professional manner of servicing agents/guests

An independent, curious and “can do it” nature



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