Group Travel Agent

1 month ago

Jeffreys Bay, South Africa Talent Scout Full time

**Job Title**: Senior Group Tours Consultant
**Start date**: ASAP

As a Senior Group Tours Consultant at Seagull Travel and Tours, you will play a key role in planning and presenting new outbound group itineraries to a variety of destinations. Your responsibilities include coordinating with various departments and suppliers, managing group tour administration and individual bookings, and ensuring timely, detailed, and professional communication with clients and suppliers. You will oversee the operations of small group tours and bespoke FIT travel, aiming to build strong professional relationships and deliver memorable travel experiences. Upholding and promoting our company's brand identity, vision, and mission is crucial in this role.
**Minimum Requirements**:
We’re looking for an experienced Senior Group Tours Consultant with the following qualifications:
Extensive knowledge of fares, reissues, and refunds.
At least 8 years of experience with Amadeus or other GDS systems. (Preferable)
Exceptional administrative skills and a strong understanding of relationship building with clients and suppliers.
Strong sales skills and the ability to communicate clearly and professionally in both Afrikaans and English, written and spoken.
Ability to work independently, while coordinating effectively with the team and adhering to company SOPs and brand identity.
Honesty and high ethical standards.
Flexibility to travel occatonally if needed.
Willingness to do after hours emergency work on a rotational basis
**Duties and Responsibilities**:
**Company and Product Knowledge**:
Ensure consistent, impeccable professional service delivery with meticulous attention to detail.
Maintain comprehensive knowledge of Seagull Travel and Tours’ services and products.
Uphold company policies and procedures to minimize losses and errors.
Manage workload effectively to meet deadlines and maintain high quality and productivity.
Follow instructions from the owner, stakeholders, and clients.
**Customer Relations**:
Provide exceptional customer service through confident and clear communication.
Make all clients feel welcome, whether over the phone or in person.
Adopt a positive, can-do attitude and resolve customer complaints efficiently.
**Sales**:
Engage with clients to understand their travel preferences and requirements.
Offer personalized recommendations and alternatives based on client needs and budget.
Record and track inquiries and sales.
Maximize revenue through upselling and promoting products and services.
Provide detailed and accurate quotations and travel information.
Ensure timely confirmation of bookings and meticulous record-keeping.
**Travel Planning and Administration**:
Accurately record and process all reservations and service requests.
Book and coordinate all relevant services (flights, transfers, accommodation, excursions).
Maintain thorough records and communication throughout the planning and booking process.
Address travel-related inquiries, changes, and issues promptly.
Ensure special requests and billing arrangements are recorded and communicated accurately.
**Operations**:
Assemble and verify final travel documents, ensuring accuracy.
Prepare tour leader files and coordinate final details before travel.
Check in with tour leaders daily to resolve issues promptly.
Request and forward social media content from tour leaders.
Communicate with clients post-travel to ensure satisfaction and provide feedback.
**Industry Knowledge**:
Stay updated with travel industry trends, special rates, promotions, and emerging destinations.
Familiarize yourself with various travel products, including tours, cruises, and insurance.
Develop and maintain a strong network of industry contacts.

  • Group Travel Agent

    1 month ago

    Jeffreys Bay, South Africa Talent Scout Full time

    Job Title: Senior Group Tours ConsultantLocation: Candidates in Jeffreys bay or surrounds. Start date: ASAPJob Description:As a Senior Group Tours Consultant at Seagull Travel and Tours, you will play a key role in planning and presenting new outbound group itineraries to a variety of destinations. Your responsibilities include coordinating with various...

  • Senior Group Travel Planner

    4 weeks ago

    Jeffreys Bay, Eastern Cape, South Africa Talent Scout Full time

    About the RoleWe are seeking a highly skilled Senior Group Travel Planner to join our team at Talent Scout.Job OverviewThe ideal candidate will have extensive knowledge of fares, reissues, and refunds, with at least 8 years of experience working with Amadeus or other GDS systems. A strong understanding of relationship building with clients and suppliers is...

  • Travel Support Groups Consultant

    6 months ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 81438**Date Posted**: Posted 12 hours ago**Location**: Camps Bay**Job Title**: TRAVEL SUPPORT GROUPS CONSULTANT - CAMPS BAY - WESTERN CAPE Reservations Consultants are responsible for all calls, reservations and quotations for all properties within the client portfolio through the Travel Support Channel platform. Product Knowledge - Property...

  • Senior Group Tours Consultant

    1 month ago

    Jeffreys Bay, Eastern Cape, South Africa Talent Scout Full time

    Job Title: Senior Group Tours ConsultantLocation: VariousJob Description:As a Senior Group Tours Consultant at Seagull Travel and Tours, you will play a key role in planning and presenting new outbound group itineraries to a variety of destinations. Your responsibilities include coordinating with various departments and suppliers, managing group tour...

  • Group Reservations

    7 months ago

    Camps Bay, South Africa HotelJobs.co.za Full time

    Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Our Travel support team seeks a Groups Reservations consultant to join their team. You will be responsible for calls,...

  • Group Reservations Consultant

    6 months ago

    Camps Bay, South Africa Tych Business Solutions Full time

    Reservations Consultants are responsible for all calls, reservations and quotations for all properties within our clients portfolio. Group Reservations experience is essential to be considered for the position **MINIMUM REQUIREMENTS** - 3 years group consultant experience within a Hotel environment - 2-years Opera Experience - Hospitality Management...

  • Real Estate Agent Regional Director

    1 month ago

    Richards Bay, KwaZulu-Natal, South Africa North Point Reality Group Full time

    Unlock Your Earning Potential with Northpoint Realty GroupAre you an exceptional residential agent or commercial broker with a proven track record of exceeding R20 million in annual turnover? Northpoint Realty Group is actively seeking top-producing professionals to join their elite program and take advantage of a groundbreaking 100% commission...

  • Group Reservations Consultant

    6 months ago

    Camps Bay, South Africa Tych Business Solutions Full time

    Reservations Consultants are responsible for all calls, reservations and quotations for all properties within our clients portfolio. Group Reservations experience is essential to be considered for the position **MINIMUM REQUIREMENTS** - 3 years group consultant experience within a Hotel environment - 2-years Opera Experience - Hospitality Management...

  • Fit and Groups Reservations Consultant

    6 months ago

    Camps Bay, South Africa Career Custodians Full time

    Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through staff incentives and career development, this is the company for you. We have an exciting opportunity for a FIT and Groups Reservations consultant to join our busy team. **Minimum...

  • Travel Ambassador

    1 month ago

    Camps Bay, South Africa Career Custodians Full time

    About the Role:As a Travel Consultant at Career Custodians, you will be responsible for delivering exceptional travel experiences for our clients. Your primary role is to understand clients' travel preferences and provide personalized recommendations for their trips, from flights and accommodations to tours and activities.Key Responsibilities:Work closely...

  • Travel Consultant

    4 months ago

    Camps Bay, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. What We're...

  • Fit and Group Reservations Consultant

    6 months ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 67548**Date Posted**: Posted 6 hours ago**Location**: Camps Bay**Job Title**: FIT AND GROUP RESERVATIONS CONSULTANT - CAMPS BAY - WESTERN CAPE **SUMMARY** **MINIMUM REQUIREMENTS** QUALIFICATION: Matric Certificate, Applicable Qualification in Hospitality and Tourism not essential, not preferred. EXPERIENCE: Minimum of 2 years’ experience in...

  • Travel Consultant

    6 months ago

    Camps Bay, South Africa HotelJobs.co.za Full time

    Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and...

  • Travel Consultant

    7 months ago

    Camps Bay, South Africa HotelJobs.co.za Full time

    Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Our Travel support team seeks a Travel Consultant to join their team. You will be responsible for calls, reservations and...

  • Elite Real Estate Professional Opportunities with North Point Realty Group

    1 week ago

    Richards Bay, KwaZulu-Natal, South Africa North Point Reality Group Full time

    **Real Estate Agent Regional Manager Job Description**At North Point Realty Group, we're committed to empowering our agents and brokers with the freedom to maximize their potential. Our ELITE Program is designed to attract and reward top-producing professionals like you.**Salary:** $120,000 per annum (approximately R1,800,000)**Job Overview:We're seeking...

  • Central Reservations Consultant

    1 month ago

    Camps Bay, South Africa HotelJobs.co.za Full time

    Our client is a 5 star hotel group based in Camps Bay seeking an experienced Central Reservations Agent to join their team. - Applicable Tertiary Qualification Industry related will be advantageous - Minimum of 2 years’ experience in the same or similar position in a luxury hotel group sector. - Familiar with all duties and procedures in the Reservations...

  • Travel Support Administrator

    1 month ago

    Camps Bay, South Africa Jobted ZA C2 Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, then this is the company for you. Where exceptional people and opportunity await. Who we’re looking...

  • Senior Travel Consultant

    6 months ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 76584**Date Posted**: Posted 4 hours ago**Location**: Camps Bay**Job Title**: SENIOR TRAVEL CONSULTANT - CAMPS BAY - WESTERN CAPE Minimum requirements - Matric - Accommodation certificate / Hotel School Diploma is advantageous - Minimum 4 years experience in a similar position withing the luxury hotel sector - Familiar with the duties and...

  • Regional Real Estate Sales Manager

    1 month ago

    Richards Bay, KwaZulu-Natal, South Africa North Point Reality Group Full time

    Elite Real Estate Career OpportunityNorthpoint Realty Group is a leading real estate company seeking exceptional agents and brokers to join our elite team. As a Regional Manager, you will have the opportunity to work with a proven track record of exceeding R20 million in annual turnover, while enjoying a 100% commission structure with our ELITE PROGRAM.Key...

  • Trade Sales Ambassador

    1 month ago

    Camps Bay, South Africa Career Custodians Full time

    About the RoleCareer Custodians is seeking a Trade Sales Coordinator to join their exceptional team at The Bay Hotel, a leading local Tourism and Hospitality group. As a Trade Sales Coordinator, you will be at the forefront of fostering meaningful relationships with travel agents, tour operators, and corporate clients to drive growth and promote our luxury...