Desktop Support
9 hours ago
**Responsibilities**:
- Local DVR(CCTV) support
- LAN & WAN trouble shooting and support & monitoring
- Local Printer problems
- Support all PC/laptop/tablet/cell phone related queries and connectivity issues
- Create, modify, delete network users
- PLC/SCADA connectivity support at plants
- Telephone and PABX equipment support
- Scanner Support
- VC support
- Wi-Fi Support
- VPN user creation and support(remote 3G access) including Fortigate client(SSL) sw
- BIOMETRICS enrollment
- SQUBE T& A support -clocking
- General housekeeping & JSOX activities
- Cellphone setup and connectivity and support on MDM
- Monitoring of local server backups and escalation of problems; off-site storage
- Quotes and procurement of IT equipment and consumables e.g tapes
Minimum qualifications and Technical Knowledge required
- 3-4 years solid 1st line support and management experience in Microsoft environment
- A+, N+, MCSE certification
- Shopware and Wonderware experience
- MS SQL 2008 and 2012 installation and administration
- MS Active Directory and user access
- MS Exchange 2007/2010 installation and administration and 1st line support
- E-mail archiving and user accounts setups
- Symantec BKUPEXEC 20xx
- WSUS updates setup and administration
- Trend Micro Antivirus installation and administration
- Windows XP/ Windows 7/8/10 installation and administration
- MS Server 2008/2012 installation and administration
- MS Office 2007/8/10 installation
- PC/laptop/tablets problem solving, setup and maintenance
- Firewalls concepts and configuration
- DELL/HP laptops and PCs
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