IT Support

1 month ago

Midrand, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time

We are seeking a proactive and detail-oriented IT Support Specialist to provide technical assistance and support to end-users across the organization. The role involves diagnosing and resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal functionality of technology systems.

Responsibilities and Duties

  • Technical Support:
    • Provide first-level support to users via phone, email, or in-person for hardware, software, and network-related issues.
    • Troubleshoot and resolve issues related to operating systems, applications, and peripheral devices.
  • System Administration:
    • Assist in setting up and configuring new hardware and software.
    • Monitor and maintain computer systems and networks.
    • Manage user accounts, permissions, and access rights in Active Directory or equivalent systems.
  • Documentation & Reporting:
    • Maintain detailed logs of support requests and resolutions in a ticketing system.
    • Create and update technical documentation, including user guides and FAQs.
  • Preventative Maintenance:
    • Perform routine system updates, backups, and patch management.
    • Ensure compliance with IT security policies and standards.
  • Collaboration & Training:
    • Liaise with third-party vendors for hardware repairs and software issues.
    • Provide basic IT training to staff and recommend best practices for system usage.

Desired Experience & Qualification

  • Educational Background:
    • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Technical Skills:
    • Strong knowledge of Windows/macOS operating systems, Microsoft Office Suite, and common enterprise applications.
    • Familiarity with basic networking concepts (TCP/IP, DNS, DHCP).
    • Experience with ITSM tools (e.g., ServiceNow, Jira).
  • Soft Skills:
    • Excellent problem-solving and analytical skills.
    • Strong verbal and written communication abilities.
    • Ability to work both independently and collaboratively in a team environment.
  • Preferred Qualifications
    • Certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications (e.g., MCSA).
    • Experience with cloud platforms like Microsoft Azure or AWS.
    • Familiarity with remote desktop tools and virtualization software (e.g., VMware, Citrix).

  • Senior SAP SD Support Consultant

    7 months ago

    Midrand, South Africa Sabenza IT Full time

    Senior SAP SD Support Consultant SD, Functional - SAP Midrand - Gauteng - South Africa We are seeking a highly skilled and experienced Senior SAP SD Support Consultant to contribute to our continued success. If you thrive in a collaborative environment, have a passion for SAP SD, and excel in Incident and Change Management, we want to hear from...

  • Workday Configuration Support Analyst

    8 months ago

    Midrand, South Africa SRIVEN IT SOLUTIONS Full time

    **Role Description and Responsibilities**: One of the largest internationally renowned Accounting and Auditing firm is **urgently** looking for **Workday Configuration Support Analyst (Senior Associate) - HCM & Compensation **to join the HR Systems Practice in Operate Digital. The Operate Digital HR Systems Practice are a team of People Technology...

  • Uem Technical Specialist

    9 months ago

    Midrand, South Africa Sabenza IT Full time

    UEM - Technical Specialist Testing - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing...

  • SAP Fi Functional Consultant

    7 months ago

    Midrand, South Africa Sabenza IT Full time

    SAP FI Functional Consultant FI/ CO, Functional - SAP Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Are you passionate about driving innovation and excellence in finance systems? Our client is seeking a talented SAP FICO Consultant to join their dynamic team and contribute to shaping the future of...

  • SAP Ewm Consultant

    7 months ago

    Midrand, South Africa Sabenza IT Full time

    SAP EWM Consultant EWM, Functional - SAP Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa Our client is a leading player in the automotive industry, committed to delivering cutting-edge solutions and driving innovation. With a global presence, we are dedicated to providing excellence in our products and services. As we continue to expand,...

  • Fullstack Develoepr with DevOps

    6 months ago

    Midrand, South Africa Sabenza IT Full time

    FullStack Develoepr with DevOps Java, Developer - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Our client who is a leading player in the automotive industry, dedicated to revolutionizing the way people experience mobility. Our innovative solutions and cutting-edge technologies aim to enhance...

  • Data Analytics Manager

    2 weeks ago

    Midrand, South Africa NETWORK IT BRUMA Full time

    A leading retail and manufacturing company is looking for a **Data Analytics Manager **to oversee Trade/in-store promotion and portfolio optimization and act as a business translator to present key findings to the commercial teams from advanced analytics studies. **Duties**: - Develop local reports/dashboards for ACN retail data, household panel and BI...

  • Salesforce Functional Consultant

    7 months ago

    Midrand, South Africa SRIVEN IT SOLUTIONS Full time

    One of the largest renowned Accounting and Auditing firm is looking for **Salesforce Functional Consultant (Senior Associate) **to be based in Midrand. **Responsibilities**: Development of client solutions: - Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology. - Assist discovery & design workshops to identify client...

  • Sharepoint Administrator

    4 days ago

    Midrand, South Africa Akili IT Services Full time

    **Key Responsibilities**: - Maintain and administer the MS SharePoint environment, including SharePoint Online and on-premises versions. - Manage and monitor user access and permissions to SharePoint sites and document libraries. - Develop and implement SharePoint governance policies and procedures. - Plan and execute SharePoint upgrades and migrations. -...

  • Workday Data Consultant

    6 months ago

    Midrand, South Africa SRIVEN IT SOLUTIONS Full time

    One of the largest internationally renowned Accounting and Auditing firm is **urgently** looking for **Workday Data Consultant (Manager)** in Financial area who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in...

  • Workday Intergration Analyst

    6 months ago

    Midrand, South Africa SRIVEN IT SOLUTIONS Full time

    One of the largest internationally reowned Accounting and Auditing firm is **urgently **looking for **two Workday Intergration Analysts** who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking...

  • Salesforce Architect

    7 months ago

    Midrand, South Africa SRIVEN IT SOLUTIONS Full time

    One of the largest renowned Accounting and Auditing firm is urgently looking for **Salesforce Architect and Salesforce Application Architect** both **Senior Managers **who will be responsible for owning and delivering complex cloud based solutions using technologies such as SFDC, Heroku and J2EE to be based in Midrand. **Responsibilities**: - Responsible...

  • Linux Docker Specialist

    6 months ago

    Midrand, South Africa e-Merge IT Recruitment Full time

    Do you want to work with a brand that is associated with a premium image and is recognized for its commitment to quality, performance, and cutting-edge design. Additionally, has made strides in the development of electric and hybrid vehicles, showcasing its commitment to sustainability and environmental responsibility. Currently in search for an **Linux...

  • Cloud Architect

    9 months ago

    Midrand, South Africa e-Merge IT Recruitment Full time

    Are you looking to work with a company that has reputation for producing superior products that offer a sporty and engaging experience, currently in search for a **Cloud Architect (AWS/Azure)** to join the team. Looking for someone who has experience working in Agile development environments, understanding concepts like Scrum and Kanban with ability to work...