Order Processor: Dispatch
4 months ago
**Location**:Durban, KwaZulu-Natal, ZA, 4051**Company**:PERI Formwork Scaffolding (Pty) Ltd**Order Processor: Dispatch & Returns**
Order Management Coastal North
We have an opportunity for an Order Processor: Dispatch & Returns in Durban
**Key responsibilities/Objectives**
**Deliveries**
- Ensure a positive customer experience through the professional and accurate preparation of customer deliveries.
- Load order processing to accurately finalize the delivery process as per company guidelines.
- Execute DTR truck release with both PERI fleet and forwarding agency deliveries.
**Returns**
- Ensure a positive customer experience through the professional and accurate preparation of customer returns.
- Load order processing to accurately finalize the return process including CaRe and compensation billing as per company guidelines.
**General Duties**
- Daily processing of manual documents onto PSD
- Accurately upload all customer documentation onto electronic filing system.
- Filing of documentation into site files.
- Accurately capturing of stock counts during all stock takes.
- Provide support to all administration team members when required.
- To efficiently control/reconciling Petty Cash.
- Processing of purchase orders.
- Submit invoices for payment to Head Office Finance.
- Be the business excellence ambassador to ensure continuous improvement of PERI's service delivery and competitiveness in the market, whilst maintaining strong customer relations.
**Qualification / Experience requirements**
- Bachelor's degree in Office administration or minimum 3 years of relevant work experience
- Professionalism
- Experience in customer service
- Continuous improvement focus
- Fluent in English
**PERI Group**
**Formwork Scaffolding Engineering**
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