Order Management Specialist
2 days ago
The Order Management Specialist will play a crucial role in ensuring seamless order processing and customer satisfaction at TEEKOM SA. This role involves interacting with customers, resolving their queries, and coordinating with internal teams to deliver high-quality results.
Key Responsibilities:
- Completing quotes on time and supplying them to customers according to company standards.
- Answering customer calls regarding orders, quotes, and product/service inquiries.
- Maintaining accurate records of customer information in our CRM system.
- Collaborating with production and dispatch teams to ensure efficient order processing and timely delivery.
- Following up with customers to confirm satisfaction, gather feedback, and address any complaints.
Salary and Benefits:
- $45,000 - $60,000 per year (estimated salary based on location)
- A comprehensive benefits package including health insurance, paid leave, and opportunities for professional growth
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