Order Management Specialist

2 days ago


Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time
Job Description

The Order Management Specialist will play a crucial role in ensuring seamless order processing and customer satisfaction at TEEKOM SA. This role involves interacting with customers, resolving their queries, and coordinating with internal teams to deliver high-quality results.

Key Responsibilities:
  • Completing quotes on time and supplying them to customers according to company standards.
  • Answering customer calls regarding orders, quotes, and product/service inquiries.
  • Maintaining accurate records of customer information in our CRM system.
  • Collaborating with production and dispatch teams to ensure efficient order processing and timely delivery.
  • Following up with customers to confirm satisfaction, gather feedback, and address any complaints.

Salary and Benefits:
  • $45,000 - $60,000 per year (estimated salary based on location)
  • A comprehensive benefits package including health insurance, paid leave, and opportunities for professional growth


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