Customer Helpdesk Agents

8 months ago


Durban, South Africa TEEKOM SA Full time

As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues.Capturing and maintaining all customer information accurately.Using the CRM system to manage data and track orders.Liaising with production and dispatch on the progress of jobs, delivery dates, and production plans.Managing customer queries effectively and efficientlyCommunicating with the production and dispatch teams to ensure that the orders are completed on time, according to the customer specifications, and delivered to the correct address.Following up with customers to confirm their satisfaction, collect feedback, and resolve any complaints or problems they might have.



  • Durban, South Africa TEEKOM SA Full time

    As a customer service representative, you will be responsible for: Completing quotes timeously and according to quoting standards and supplying them to customers on time. Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues. Capturing and maintaining all customer...

  • IT Helpdesk Team Lead

    7 months ago


    Durban, South Africa BET Software Full time

    **IT Helpdesk Team Lead** **We Want You**: We are a Team of problem-solvers that are creating stronger and more sustainable tech solutions. In our Team, you won’t just talk about progress and innovation - we believe you will make it happen. **You Bring**: - Diploma or Degree in Computer Systems is advantageous. - Microsoft Technology Associate (MTA) or...

  • Helpdesk Operator

    5 days ago


    Durban, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator who will be responsible to - Helpdesk Operations - Answer calls, record work order request, issue work orders and purchase orders - Daily, weekly, Monthly Reports - Mange effective filling system for the site - Order stationary and Groceries As a leading African Integrated Workplace...

  • Customer Agent

    5 months ago


    Durban, South Africa abc Full time

    Looking for customer service agents that can start asap 2 years of experience working for a UK campaign is required working hours **Monday - Thursday**: 10 am to 8 pm **Friday**: 10 am to 6 pm


  • Durban, South Africa Pro Talent Full time

    **IT** **KZN** ***: Reporting to: Helpdesk and Training Manager **Job Summary** To provide first line technical support and problem solving for all manufactured and distributed products. This includes but not limited to security system products, CCTV products and access control products. **Role** - Resolving incoming telephone queries - Allocate security...

  • Customer Service Agent

    7 months ago


    Durban, South Africa vzomasano Full time

    **Job Overview**: **Date Posted**: Posted 17 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Customer Service Agent- **Salary**: R5,000- **Education Level**: High School / Matric- **Job Level**: Junior- **Minimum Experience**: 0 - 1 Years**Customer Service Agent job vacancy in Durban.**: We are looking for customer service workers in...


  • Durban, South Africa Bespoke International group Full time

    We are looking for dedicated, hardworking, special individuals to join our amazing family. We have various UK Customer Service campaigns that are just waiting for gifted customer services agents to join. **#Bethedifference** **Job Type**: Permanent Pay: From R5 000,00 per month


  • Durban, South Africa Sandi Crowther Recruitment Full time

    KwaZulu Natal, Durban - R 10 000 Durban. Opportunity exists for dynamic, hardworking Customer Services Agent who is customer-focused with strong attention to detail. **Requirements**: - Valid drivers licence essential - Preferably some logistics sales experience - For more information please contact: - Jess Kidwell


  • Durban, South Africa Bespoke International Full time

    **Customer Service Agents Wanted** - 6 months international customer service experience. - Must be fluent in the English Language - Matric Essential **We Offer** - R 5 000 Basic plus commission. - R 500 Shift allowance - Great working environment - Growth Opportunities **Job Types**: Full-time, Permanent

  • Customer Sales Agent

    8 hours ago


    Durban, South Africa TUG Full time

    We are seeking Customer Sales Agents to join our expanding team! We offer Basic Salary, Attendance bonus, Efficiency bonus and Incentives. NO night shifts and NO cold calling. **Location** Westville, Durban **What to Expect** Meeting sales objectives Meeting operational and quality efficiencies Your skillset will be challenged in a goal-driven...

  • Customer Service Agent

    5 months ago


    Durban, South Africa Pioneer Debt Solutions Full time

    **Pioneer Debt Solutions is looking for Customer Service Agents** Pioneer Group is looking for Customer Service agents at our debt review, from payment plans, to helping a customer make changes in their existing expenses and offering them better saving options to ensure they have a healthy credit. - Responsibilities:_ **1. Responding to creditor/ Creditor...


  • Durban, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Required relevant qualifications in IT or A+, N+ certification from a recognized institution. - At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support. - Exposure and experience within an IT Helpdesk service desk. - Degree or Diploma in Information Technology (advantageous). -...

  • Customer Sales Agent

    5 months ago


    Durban, South Africa Innovative Acquisitions International Full time

    **Responsibilities**: - Actively seek out new sales opportunities - Identify customer needs and recommend suitable products or services - Build and maintain positive relationships with customers - Ensure customer satisfaction by providing excellent customer service and resolving customer complaints - Meet and exceed sales targets and performance metrics -...

  • Customer Service Agent

    7 months ago


    Durban, South Africa Urban Lifestyle Rewards (Pty) LTD Full time

    Urban Lifestyle Rewards are looking to hire friendly customer service agents with impeccable communication skills. We offer a platform for gowth and continuous upskilling to the desired individuals. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! - Matric and strong admin skills - Proficient with...


  • Durban, South Africa Call Centre International (CCI) Full time

    **External Adverts for Agents - All Aboard** Leading International Airline looking for experienced skilled Service Agents with excellent communication skills - Can you take service to **WORLD CLASS LEVELS?**: - Can you handle multiple and complex system while still engaging with the customer? - Can you pacify extremely irate and sensitive customers? - Do...


  • Durban, South Africa BAKERS Full time

    Description of duties:Real-Time Tracking: Vehicle monitoring agents provide real-time location tracking of vehicles using GPS technology. This feature allows fleet managers to monitor the exact location of their vehicles at any given time.Route Optimization: These agents will analyze traffic conditions, road closures, and other factors to suggest the most...


  • Durban, South Africa BAKERS Full time

    Description of duties: Real-Time Tracking: Vehicle monitoring agents provide real-time location tracking of vehicles using GPS technology. This feature allows fleet managers to monitor the exact location of their vehicles at any given time. Route Optimization: These agents will analyze traffic conditions, road closures, and other factors to suggest the...


  • Durban, South Africa OUTWORX CONTACT CENTRE Full time

    SALES AND CUSTOMER SERVICE AGENTS needed for an amazing experience with HILTON Campaign. Basic R7000 plus night shift allowance. requirements : matric 1 year experience in Sales and Customer service. Retail and hospitality experience. if you meet the requirements please come through for an interview at Ourworx and ask for Patience or confirm attendance on...


  • Durban, South Africa OUTWORX CONTACT CENTRE Full time

    SALES AND CUSTOMER SERVICE AGENTS needed for an amazing experience with a Sale and Customer service Campaign. Basic R5000 plus 2000 Allowance. requirements :matric 1 year experience in Sales and Customer service ( Call center ) fluent in English Can work USA Hours ( Night shift ) if you meet the requirements please come through for an interview at...


  • Durban, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** - Technical support for all Level 1 IT Helpdesk services. - Management of ITSM...