HR Consultant

4 weeks ago


Durban, South Africa Capability BPO Full time

**HR Consultant**

We have the following role available within the HR team. You will based at our offices in the Durban City Centre where you will be responsible for the complete ‘end-to-end’ HR operations function within various business units.

**Shifts: 2pm to 10pm or 9pm to 8am - Monday to Friday.**

**Staff shuttle services provided for night shifts.**

**Desired Experience and Qualifications**:

- Relevant Bachelor’s Degree / National Diploma in HR Management (or currently studying and made substantial progress towards this qualification)
- Minimum of 2 years’ experience in a similar position preferably gained in a contact Centre or alternatively a fast-paced customer service environment within a larger organisation (800+ employees)
- A people-centred approach, complemented by strong administrative and follow up skills.
- Advanced Microsoft Excel proficiency. Microsoft Office skills (Outlook, Word)
- Sage 300 an added advantage
- Valid Driver’s licence and own vehicle preferred but not essential
- Prepared to travel domestically when/if required
- Flexible with respect to working hours / able to work shifts: 2pm to 10pm or 9pm to 8am

**Areas of Responsibility**
- Ensure compliance with HR Policies and Procedures
- Maintain/update the HR Information System (Sage 300)
- Leave administration - ensure ‘on-duty’ registers reconcile with leave captured on Sage
- Schedule employee focus groups
- Assisting with the administration of the full employee life cycle from onboarding to the exiting process
- Support the implementation of HR initiatives, projects and systems - including facilitating culture initiatives, wellness days, the Employee Assistance Program (EAP) referral process and induction.
- Providing IR advice and coaching of Line Managers on the management of poor performance, discipline, ill-health and disability matters
- Assist employees with resolving day-to-day HR, payroll, benefit related queries
- Compile monthly statistics and maintain various trackers - absenteeism, movement trackers, attrition, follow up on monthly performance reviews.



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