Senior Fund Administrator Client Reporting
3 months ago
**Role purpose**
The Senior Fund Administrator is responsible in ensuring the compilation, reviewing and dissemination of investment and regulatory reports via dedicated reporting systems and processes, taking responsibility in the administration of the systems and ensuring accurate and timeous delivery to clients. The individual may be required to work overtime if and when required.
**Key responsibilities**
**Client Reporting**:
- Reviewing of reports where required.
- Communicating with clients regarding investment reporting.
**Client Support**:
- Act as the primary point of contact for client reporting queries, providing exceptional service and addressing any issues promptly.
- Develop and maintain strong relationships with clients, understanding their unique needs and ensuring reporting solutions align with their expectations.
- Foster existing business relationships to ensure effective and efficient delivery, working with business support and operations teams to gather necessary data and insights.
- Liaise with service level suppliers, including external vendors.
- Support and guide team members, providing training and support to ensure accurate and timely completion of tasks.
**Process Improvement**:
- Streamline fund administration processes to enhance efficiency and reduce errors.
- Implement and maintain robust internal controls to safeguard fund assets and ensure data integrity.
**Stakeholder Collaboration**
- Foster existing business relationships to ensure effective and efficient delivery, working with business support and operations teams to gather necessary data and insights.
- Liaise with service level suppliers, including external vendors.
- Support and guide team members, providing training and support to ensure accurate and timely completion of tasks.
**Compliance and Regulatory Reporting**:
- Preparing and maintaining of management information (stats and ad hoc reports).
- Ensure compliance with company policy/procedures and client service level agreements.
**Adhoc Tasks**:
- Support and participation in related projects and change requests
- Ensure ad-hoc requests are handled efficiently and accurately.
**Competencies**
- **Attention to Detail**: Ensures the highest level of accuracy and quality in accounting and reporting.
- **Effective communication skills**:The ability to communicate clearly and concisely to the level of audience.
- **Numerical skills**: The ability to understand, interpret, and work with numbers effectively.
- **Decision-Making Skills**:Makes rational, realistic, and sound decisions based on consideration of all the facts and alternatives available.
- **Time Management**: Effectively manages time and prioritizes tasks to meet deadlines.
- **Problem-Solving & Analytical Skills**:Ability to identify, analyse, and develop effective solutions for complex issues using critical thinking and derive meaningful insights.
- **Adaptability**: Demonstrates flexibility in handling changing requirements.
- **Client Focus**: Prioritizes client needs and ensures high levels of client satisfaction.
**Qualification and Experience**
- Bachelor’s degree in Accounting, Finance, Economics, or related field.
- SA Unit Trust experience required i.e. SARB and TER reporting.
- Good knowledge of the asset management environment, including but not limited to financial instruments, unit pricing and cash mechanics.
- Good knowledge and understanding of the Financial Markets and Financial instruments.
- 2 years related Fund Administration experience.
- Good knowledge of HiPortfolio an advantage.
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