Key Account Manager Monogastrics and In-feeds

2 days ago

Centurion, South Africa Elanco Full time

Education : EQUIVALENTEXPERIENCE

Interested in joining a cause-driven, customer focused company dedicated to positively impacting the health of animals, people and the planet? Search our job listings below.

**KEY ACCOUNT MANAGER - Monogastrics, Ruminants & In-Feeds Mpumalanga / Limpopo**

**(EMPLOYMENT EQUITY PREFERABLE)**

**Position Description**:
The role of the Key Account Manager is to develop Elanco’s brand within the Monogastrics and In-feed agricultural sector, to grow market share and to service all customer accounts, within a designated territory; specified business plan deliverables are to be achieved. This is to be achieved through developing relationships, leveraging internal and external partnerships, delivering mutual value, and differentiating Elanco as a brand.

**Functions, Duties, Tasks**:

- Deliver Profit Plan through selling the full portfolio of the Monogastic product portfolio of (Vaccines, In-feed premixes and enzymes)
- Deliver strong support to the Strategic Account Manager by managing the regional branches of the Strategic account, ensuring constant feedback
- Through teamwork, and the exemplary use of Customer Value selling skills, demonstrate the Elanco brand, by setting expectations and delivering value for both organisations (Customer and Elanco)
- Identify, coordinate, assist and execute value added projects linked to customer needs. Ensuring value creation and delivery to the Customer
- Prospecting for, and developing new customers within the designated territory
- Coordinating support functions (Elanco Knowledge Solutions, Marketing, Technical & Training etc.) and ensuring roles and expectations are clearly defined.
- Responsible for developing, updating and communicating Customer account plans and scorecards, within his/her control.
- Responsible for regular feedback to Customer on status of targets set in the account plans with regular reviews, both of past customer performance and future expectations
- Completing, according to company policy, full CRM reporting requirements
- Managing product portfolio, launches, pricing and promotional activity in the accounts
- Managing product forecasting projections for territory, to optimize Elanco procurement and stock levels, and to ensure availability to meet customer requirements; providing related communication prior to S&OP meeting and to the customer
- The Key Account owner needs to hold themselves and others to account and have influence without having direct line responsibility

**Minimum Qualification (education, experience and/or training, required certifications)**:

- Bachelor’s degree / or Diploma preference for Agricultural, Life Science and Veterinary Science
- Experience of Biology/Animal Health/or similar
- A proven track record in sales and or / account management in sales within the Animal Health sector (Preferably - Poultry, Swine and In-feeds) will be an advantage

**Additional Preferences**:

- Ability to answer on-label technical queries from vets and producers, conducting diagnostic work as well as running any pharmacovigilance investigations.
- Ability to display leadership, delegation and pulling together of resources where appropriate.
- The ability to engage with and influence external stakeholders from farm managers and agricultural staff to commercial decision makers and Veterinary Surgeons.
- Excellent communication skills: verbal, written, presentation and interpersonal (English)
- Organisational skills and time management skills
- Computer literate - high level to include data entry and analytical skills
- Full South African driving license

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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