Assistant Executive Housekeeper
3 days ago
**ASSISTANT EXECUTIVE HOUSEKEEPER**
We have a vacancy available for an Assistant Executive Housekeeper who’s main purpose will be to, under the guidance of the Executive Housekeeper, direct and manage all operations and employees in Housekeeping and Laundry to obtain the highest quality of cleanliness and provide efficient, prompt and proactive service to our guests, in line with The RHG Group corporate guidelines and service concepts.
**Main Responsibilities**:
- Supervise the daily activities of the housekeeping staff
- Monitor the responses on guest comment cards, identify problem areas and formulate solutions
- Follow up on and resolve guest complaints
- Conduct daily and random inspections of the hotel and housekeeping areas and follow up where necessary
- Make sure that furnishings, facilities and equipment within the housekeeping areas are maintained in the cleanest possible condition, and ensures that repair and maintenance requirements are brought to the attention of the Executive Housekeeper
- Assist in the ordering and maintenance of staff uniforms
- Stand in for supervisors and/or room attendants as and when required
- Participate in the Hotel’s MOD programme
**Minimum Requirements**:
- Full knowledge and hands-on experience of Fidelio Opera and MS Office
- At least 3 years experience in a supervisory position in an International 5* Hotel
- Previous experience in staff discipline and IR matters
- Well-groomed and excellent written and verbal English communication skills
- Above average guest relations skills
- Flexible and able to work shifts
- Yes I Can attitude
INDHOTEL
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