Senior Warranty Technician Global Grade 10

**Key Outputs** - Monthly management and Control cost effectively on all types of warranty claims. - Control suspense and debtors' accounts effectively. - Approve and process all Caterpillar warranty claims within the required time frame. - Provide expert technical support for Warranty resolution. - Provide feedback on warranty issues to business. -...

**Key Outputs** - Meet month-to-month sales target in Industrial Engines - Sales and Prospecting - Providing in-depth technical consultations, often involving site visits, technical assessments, and customized solutions. - Sustain and grow engine sales and maintain OEM relationships - Effective handover of industrial engines to customer and communication of...

**Position Outputs** - Leading a Team of Machinist to repair, manufacture and recondition Caterpillar components and parts - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between team and management. -...

**Cargo Commercial Vehicles Aiport** has a vacancy for a Administrator: Dealer Warranty & Costing (Warranty & Costing Clerk) reporting to the Service Manager. APPLICATION REQUIREMENTS: - Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications. **Position Overview**: The person in this position...

**Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure - Promoting...

**Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure - Promoting...

**Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between...

**Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the drivetrain Transmission disassembly, inspect and assembly area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective...

**Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between...

**Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between...

**Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...

**Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...

**Key Outputs** - Technical expert providing technical assistance through investigation, reporting and communication on technical issues related to maintenance and product improvement to ensure adherence to OEM standards and customer requirements. - Providing technical expert assistance to business and customers - Provide technical information to business...

Our client has an EE opportunity for a Warranty Controller. The main purpose of this position is claim submissions. Requirements (qualifications, experience & skills): - Grade 12 or equivalent - Qualified Diesel Earth Moving Mechanic - 5 to 7 years post qualification experience - Competent and familiar with OEM online computer systems - Experience with MS...

**Key Outputs** - Initiation, Planning and prioritizing of jobs - Assist with achievement of Key Performance Indicators (KPI's) - Assist with effective control of cost centre expenses and Work-in-Progress - Resolve internal and external customer queries - Arrange appropriate transport - Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel...

**Key Outputs** - Initiation, Planning and prioritizing of jobs - Assist with achievement of Key Performance Indicators (KPI’s) - Assist with effective control of cost centre expenses and Work-in-Progress - Resolve internal and external customer queries - Arrange appropriate transport - Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel...

**Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

**Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

**Key Outputs** - Managing and updating the CVA planning tool - Identifying & coordinating services to be done a month in advance - Request purchase orders from customers - Open jobs and order parts internally and outsource from suppliers - Capture technicians time and create contractors labour bought outs - Ensure all the costs are on jobs - Close and...

**Key Outputs** - Assist a mechanic/technician when servicing and repairing machines and/or components to OEM standards and customer requirements while maintaining an orderly and safe workspace - Assist the mechanic (s) in performing moderate to complex maintenance and repair work on machines and/or components - Have knowledge about the tools and which ones...