Service Supervisor Global Grade 10

2 months ago


Boksburg, South Africa Barloworld Equipment Full time

**Key Outputs**
- Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area.
- Achievement of cost centre financial targets and Key Performance Indicators.
- Resolve internal customer queries.
- Effective control of cost centre expenses and WIP.
- Ensure effective communication between team and management.
- Ensure service work (Caterpillar components) is carried out in compliance with quality standards (OEM Guidelines).
- Ensure outputs of service audits are achieved.
- Achievement of a team environment that enables maximum productivity and profitability (Performance management of team).
- Competency development of team.
- On the job supervision - safety of team
- .Reporting of team Key Performance Indicators and prospects

**Qualification, Experience and Competencies**
- Qualified artisan or Mechanic in relevant trade (e.g., Diesel mechanic / Earthmoving Equipment mechanic).
- Minimum five years’ experience after qualification.
- Prior supervisory experience will be an advantage.
- Exposure to managing a Team.
- Leadership potential (part of IDP).
- Experience with Transmissions components end to end Process
- Understanding of the Quality processes and driving QFR action and closure
- Able to achieve results utilising talent in team.
- Computer literate (MS Office and SIS ET, SAP & CRM).
- Basic technical report writing skills.
- Basic trouble shooting and problem-solving skills.
- Failure analysis skills.
- Exposure to driving Safety requirements, policies and procedures.
- Understanding of warranty systems, policies & procedures.
- Will be required to work overtime including Stand-by.
- Sound interpersonal and communication skills
- .Driver’s licence.



  • Boksburg, South Africa Barloworld Equipment Full time

    **Position Outputs** - Leading a Team of Machinist to repair, manufacture and recondition Caterpillar components and parts - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between team and management. -...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the drivetrain Transmission disassembly, inspect and assembly area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. - Achievement of cost centre financial targets and Key Performance Indicators. - Resolve internal customer queries. - Effective control of cost centre expenses and WIP. - Ensure effective communication between...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...

  • Site Shift Supervisor

    5 months ago


    Boksburg, South Africa Fidelity Services Group Full time

    The aim of a Casino Shift Supervisor is to ensure that the site is managed in an efficient and professional way. Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives. **QUALIFICATION & EXPERIENCE**: - Minimum Grade 12 / Standard 10 or...


  • Boksburg, South Africa Barloworld Equipment (Pty) Ltd Full time

    Key Outputs 1. Manage costing team and provide administrative support to service operation and achieving customer satisfaction. 2. Resolve internal and external customer queries. 3. Accurately control costing end-to-end processes. 4. SAP/CRM Superuser functions. 5. Co-ordinate with Planning team for WIP management and target execution and effectively...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure - Promoting...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure - Promoting...

  • Shift Supervisor

    5 months ago


    Boksburg, South Africa Fidelity Services Group Full time

    **Shift Manager/Supervisor**: A vacancy for a Shift Supervisor in the Security Industry has become vacant. The main purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met. **Minimum Requirements**: - Matric certificate with Grade A/B Psira...


  • Boksburg, South Africa Barloworld Equipment Full time

    Key Outputs To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations.Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

  • Service Supervisor

    2 months ago


    Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

  • Service Supervisor

    2 months ago


    Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

  • Production Supervisor

    3 months ago


    Boksburg, South Africa Multi-Color Corporation Full time

    **B**uild your Career with an Industry Leader** Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Will be responsible for maintaining, operating, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. - Repair of all faults that is identified during a service and maintenance. - Clean out plant rooms and panels if necessary. - Responsible for collection of parts at the store and compiling of parts for services...


  • Boksburg, South Africa Barloworld Equipment Full time

    Key Outputs - Will be responsible for maintaining, servicing and repairs, **Perkins and Caterpillar Engines** associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service. - Clean out plant rooms and panels if necessary. - Responsible for collection of parts at the store and compiling of parts for...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Will be responsible for maintaining, operating, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. - Repair of all faults that is identified during a service and maintenance. - Clean out plant rooms and panels if necessary. - Responsible for collection of parts at the store and compiling of parts for services...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Manage costing team and provide administrative support to service operation and achieving customer satisfaction. - Resolve internal and external customer queries - Accurately control costing end-to-end processes - SAP/CRM Superuser functions - Co - ordinate with Planning team for WIP management and target execution and effectively control...