Product Specialist

2 weeks ago


Randburg, South Africa FirstRand Full time

Job Description

Dear Future, Product Specialist

Your role requires you to provide specialist product advice

Are you someone who can:

- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
- Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
- Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
- Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
- Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
- Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
- Manage own development to increase own competencies.
- Keep up to date with product changes and market trends.
- Have a Degree
- Able to assist Short Term Insurance in building a Product, Customer Service and Sales Training Academy
- Manage all the capabilities within that Sphere - end to end
- Create framework, courses, training and testing of competence
- Maintain a regular schedule for continuing coaching, mentorship, assistance, and training. Product Specialist in Insurance or working with Insurance Products
- Exceptional Relationship Management skills
- Strong reporting skills
- Assisting with Designing the process
- Insurance experience imperative
- Previous Training background beneficial

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- Adaptable and curious
- Have a proven successful sales track record.
- Thrive in a collaborative environment

Are you interested to take the step? We look forward to engaging with you

Job Details

Application Closing Date

08/03/24


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