Senior Assistant Restaurant Manager

3 weeks ago


Stellenbosch, South Africa PR Recruitment South Africa Full time

OBJECTIVE:
A Restaurant and Wine Estate in Stellenbosch is looking for a Senior Assistant Restaurant Manager to assist the Restaurant Manager on a day-to-day basis with all the responsibilities in the Restaurant and to ensure all daily activities run smoothly and efficiently.

**MAIN RESPONSIBILITIES**:

- Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needs.
- Training and quality control of the Restaurant staff & managing staff performance.
- Communicating relevant information to the team, Restaurant Manager, and guests.
- Coordinate communication between the front of the house and the back of the house staff.
- Planning rosters and managing stock flow.
- Implementing new and fresh service ideas, train, manage and implement storytelling service journey from food to table.
- Ensuring service standards are upheld and monitored.
- Doing daily cash-ups and notifying any other departments/suppliers of relevant information.
- Forward planning of department, assist Junior Managers & Restaurant Manager on days off where duties need to be carried forward.
- Monitor compliance with safety and hygiene regulations.

**REQUIREMENTS**:

- Grade 12/Hospitality qualification.
- Bilingual in English and Afrikaans.
- 2 - 3 years previous restaurant management experience or similar role in the hospitality
- industry at a similar establishment.
- Comfortable in dealing with very distinguished clientele.
- Good knowledge of food and beverages, including dietaries, bar and wine varietals
- Team management & training abilities.
- Wine certificate courses.
- Must be well-presented and have a strong customer service orientation.
- Ability to learn quickly - must have mastered the menu after a period of 1 month in the position.
- Availability to work within opening hours (e.g., evenings, public holidays, weekends).
- Excellent interpersonal
- & communication skills.
- Ability to maintain a professional working relationship with all departments.
- Flexibility and Accountability.
- Enthusiastic personality

Ability to commute/relocate:

- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)



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