Team Leader

Online Financial Advisor is looking for a Senior Team Leader to join our inspiring team with an open communication culture. **Responsibilities**: - Monitor team performance and report to Operations Manager. - Oversee day to day operations - Motivate team members - Discover training needs and provide coaching - Set clear goals - Completion of one to one...

Century City, Cape Town, Western Cape - Customer Service **Student Support Team Leader (JB3385)** **Century City, Cape Town** **Market Related** To maintain customer satisfaction, service delivery, and student retention through effective management of the student support and student services department and related sub-departments. **Educational...

**An exciting opportunity exists for an experienced Team Leader to lead a team of Service Desk Agents at this dynamic international ISP** **Main Responsibilities**: - Monitoring the queues and assign the incidents before missing Response time SLA - Act as the main SPOC of the offshore team to cascade process updates and information. - Mentoring of all new...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Purpose of the Role** As a Sportsbook Fraud Team Leader, you will be responsible for leading a team of Sportsbook Fraud Analysts, ensuring that all compliance related checks and internal checks are carried out to prevent financial fraud, money laundering and Betting Fraud. With your strong leadership skills and deep understanding of iGaming or Sports...

**The role**: As a Team Leader you will be responsible for, developing, leading and guiding your team to achieve the business and the individual’s personal objectives. **Responsible for**: - The role will be accountable for responding to all customer queries related to accounts management, information and billing, but future development sees the role...

The successful incumbent will have extensive expertise with complex high value supplier accounts and reconciliations of these accounts. Job responsibilities: - Ensuring suppliers are paid promptly and accurately in order to ensure business continuity. - Managing creditors team, ensuring internal processes are followed. - Review monthly creditors’...

**REQUIREMENTS** - Matric, relevant qualification in finance / accounting advantageous - Min 10 years working experience - Ability to recognise issues and use initiative to identify and discuss proposed solutions - Microsoft office experience essential - Able to work independently and as a team - Excellent communication skills to deal with clients and...

Western Cape, Century City - Monthly Cost To Company (Market related) One of our clients in the Medical Industry has a vacancy available for a highly skilled and experienced Call Center Team Leader with a nursing background to join our dynamic customer support team in Cape Town. This is a 12 month contract with the possibility to go permanent. As a Team...

**Collections Specialist - Team Leader (Remote)** **(6 Months Fixed-Term contract)** This job is for you if you have the following; - Excellent communication skills. - Determination and resilience. - Previous experience in a credit control or phone-based customer service job. **What you will do** - Lead a team of 15+ debt collectors that are actively...

Assisting with service and cleaning of Pest Control and Hygiene equipment. - Servicing of hygiene units (Airfresh / Quadrasan / Seat wipe units / Hot air dryers). - Germicidal Deep cleaning of toilets, washbasins, urinals. - Sanitary / Fem bin Service and Cleaning. - Appearance mat cleaning services. - Grade 12 - Previous Germicidal Deep cleaning/Hygiene...

**Key Performance Indicators (KPIs): Productivity and Quality Metrics** **About Us**: We are PREFERENCE CAPITAL (PTY) LTD, a leading financial services provider. We are seeking a dynamic and results-oriented individual to join us as a Sales Team Lead for our National Sales Centre. If you are a motivational leader with a keen eye for productivity and quality...

Job description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project schedules, milestones and...

**Job description** Job description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project...

**Job ID**:13132**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Western Cape**Location**:Cape Town West**Suburb**:Century City (Milnerton)Position Description: - We are currently recruiting for Furniture Manager_ - Must..._ - Love people,_ - Making people feel at home,_ - Believe...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Service Desk Analyst - Ticket Queue Dispatcher** **Main Responsibilities**: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and...