Call Centre Team Lead

Responsibilities: - General call centre Sales Manager - Planning and directing the hiring and training of new Sales staff - Directing and coordinating all sales activities - Preparing sales budgets and projections and approving expenditures - Tracking and analysing sales statistics based on key KPI's - Handling and resolving customer complaints regarding a...

We are seeking an excellent **Sales Team Leader** to join our team. **Leading 10+ outbound call centre sales agents.** Overall responsibility for your team success by agreeing, implementing, monitoring individual, team objectives and targets whilst ensuring company policies and procedures are adhered to. Meet team sales requirements as set out in KPI policy...

**Main Purpose of the Job**: The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the...

We are calling all experienced call centre agents to join our WINNING team,we are recruiting on our Cartrack campaign. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills / Cold...

**Key Performance Indicators (KPIs): Productivity and Quality Metrics** **About Us**: We are PREFERENCE CAPITAL (PTY) LTD, a leading financial services provider. We are seeking a dynamic and results-oriented individual to join us as a Sales Team Lead for our National Sales Centre. If you are a motivational leader with a keen eye for productivity and quality...

Our client in the marketing industry requires your experience as a Call Centre Operator for a project they are running for 1-2 months on site in Century City, Western Cape. There is a possibility that this will extended. **Minimum Requirements**: - Must be computer literate - Be able to speak and write English, Afrikaans, Xhosa, or Zulu - **Ability to...

We are seeking to employ money-driven sales gurus to join our amazing sales team based in Century City, Cape Town. Remuneration: - R5000 Basic salary - + Monthly uncapped commission (Average +-R6 000 to +-R12 000 per month) - + Weekly uncapped cash incentives (Average +-R500 to +-R2 000 per week extra) Requirements and skills: - More than 1-year...

**Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output** - Achieve sales targets and...

We are seeking to employ money-driven sales gurus to join our amazing sales team based in Century City, Cape Town. Remuneration: - R5000 Basic salary - + Monthly uncapped commission Requirements and skills: - More than 1-year **outbound call centre sales **experience - **No criminal record**: - **Two contactable references**: - **Reliable transport to...

We are seeking to employ money-driven sales gurus to join our amazing sales team based in Century City, Cape Town. Remuneration: - R5000 Basic salary - + Monthly uncapped commission (Average +-R6 000 to +-R12 000 per month) - + Weekly uncapped cash incentives (Average +-R500 to +-R2 000 per week extra) Requirements and skills: - More than 1-year...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...

**Training Outbound Call Centre Sales Agents** Important points to take note of: - **HYBRID OFFICE based in Century City, Cape Town**: - **OWN equipment required **_**(Please see requirements below)**_ - **Salary highly negotiable based on experience and to be discussed in interview.** In this role, you'll be responsible for scheduling and conducting...

Your role will include supervising the Feathercom call centre department, assist in establishing call centre objectives, managing staff, provide agents with opportunities to expand their knowledge of products and services, assist with generating and allocating sales leads, analyze call centre data, meeting call centre revenue targets, and focus on...

**Primary Role** The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role...

Adhere to **_TelkoM/Feathercom service _**policies to maintain excellent customer service. - Build sustainable relationships and engage customers by taking the extra mile - Ensure that you maintain excellent telephone etiquette. - Maintain enthusiasm and ensure that energy levels are always appropriate. - Conduct a customer needs analysis to determine a...

Adhere to **_TelkoM/Feathercom service _**policies to maintain excellent customer service. - Build sustainable relationships and engage customers by taking the extra mile - Ensure that you maintain excellent telephone etiquette. - Maintain enthusiasm and ensure that energy levels are always appropriate. - Conduct a customer needs analysis to determine a...

**Team Leader Position** If you have the following or know someone with the below experience please submit your CV - 3 year + experience in an inbound customer service environment (preferably working with various medical aid schemes) - Matric - Speak fluent in two or more of the following languages besides English: Xitsonga, Sepedi, Setswana, Sesotho,...

Remuneration: - R5000 Basic salary - + Monthly uncapped commission (Average +-R6 000 to +-R10 000 per month) - + Weekly uncapped cash incentives (Average +-R500 to +-R1 500 per week extra) Requirements and skills: - More than 1-year **outbound call centre sales **experience - **No criminal record**: - **Two contactable references**: - **Reliable...

We are seeking an excellent **Sales Team Leader** to join our team. **Leading 10+ outbound call centre sales agents.** Overall responsibility for your team success by agreeing, implementing, monitoring individual, team objectives and targets whilst ensuring company policies and procedures are adhered to. Meet team sales requirements as set out in KPI policy...