Reception and Front Desk
7 months ago
Exciting Opportunity in Johannesburg
Hospitality Jobs Africa is thrilled to present a fantastic opportunity to join our client's team as a Reception and Front Desk professional at their Luxury Backpackers accommodation in Johannesburg. If you're passionate about hospitality and eager to create exceptional experiences for guests in a vibrant city setting, this role is for you
**Why Join Our Client**:
- Work in a dynamic environment at our luxury backpackers' accommodation in the heart of Johannesburg.
- Enjoy the opportunity to engage with guests from around the world and showcase the best of our city.
- Be part of a supportive team dedicated to delivering exceptional guest experiences.
**Salary**:
- R5,000 - R8,000 per month (none negotiable)
**Minimum Requirements**:
- Previous experience in hospitality, preferably in a 4-to-5-star hotel.
- Excellent communication skills, both verbal and written.
- Fluency in English is required.
- Proficiency and experience working with computers/laptops (Mac, Office, Outlook, etc.).
- Manage reservations, promptly respond to guest inquiries, and facilitate tour sales and bookings.
- Conduct room inspections to ensure our luxury standards are consistently met.
- Welcome guests with warmth and professionalism, ensuring accurate check-ins and billing processes.
- Handle daily operational reports, invoices, and pre-checkout procedures with efficiency.
- Build connections with guests, offering recommendations and insights to enhance their stay.
- Utilize excellent communication skills to engage in meaningful conversations with guests from around the world.
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