Cx Administrator

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you treat your customers and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Are you ready to take the next step in your career?** What you will be doing; The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - 1. Training - Delivers induction, product, systems, and customer experience training to agents - Deliver...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**Description**: ? Map the client journey. Ability to effectively document client journeys and processes ? Lead and manage client onboarding and client service operations. Oversee the client onboarding and client service operations and ensure that ‘bridgians are equipped to deliver the highest level of client experience. ? Streamline client operations....

**Who we are**: At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. We are 20,000 strong in 90 markets around the world; our people bring...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

**About Us**: Founded in 2020, Nsibandze Outsourcing (“NOS”) is a disruptive CX business on a mission to ignite opportunity for businesses in the commercial real estate vertical through telemarketing, market intelligence, data analysis and business consulting. Based in the UK and South Africa we deliver our innovative solutions for clients across the...

**Responsibilities** - Customer Management - Lead Management - Quote & Order Management - Product Catalogue Management - Case/ Interaction Management - Plan & document/ model business requirements & user stories - Facilitate development team backlog refinement and the elaboration of User Story acceptance criteria, ensuring that industry standards and best...

**Job Requisition Number** - #REQ122977- Job Family- Finance - Career Stream- Strategic - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To facilitate long term strategy development and provide company management with strategy updates. Develops and implements a strategy definition and implementation process in division, including...

**What you will be doing;**: - The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - ** 1. **Training**: - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a...

**What you will be doing** The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. **1. **Training** - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a training...

**The Role**: Purpose of the Position ï?- To support solution analysis efforts for the CRM, Partners and 3rd Party Platform Team. Â Â **Skills and Experience**: Qualifications Essential ï?- Relevant Degree / Diploma in ICT ï?- Salesforce Sales Cloud Certification essential ï?- Salesforce Administrator Certification prefered ï?- Relevant...

**Job Requisition and Talent Acquisition contact** - REQ: 135991- Role: Delivery Manager: Funnel- Advert closing date: 26/09/2024- Talent Acquisition Consultant- Lebohang Monate**Location** - Sandton - Johannesburg**Leadership Pipeline** - Manage Managers **Job Purpose** - To use strong Digital optimisation skills using Adobe Target to conduct Customer...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...