IT Technician

2 weeks ago

Cape Town, South Africa PULLMAN Full time

**Company Description**
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Scope of Position**:

- Behaves and acts in an exemplary fashion, embodying the brand mindset
- Is responsible for the Pullman co-meeting "connectivity" promise.
- Is the IT, telecoms and audiovisual expert at the hotel for co-meeting customers. In this regard, manages and coordinates everything necessary to set up and produce events.
- Monitors technological developments, keeps up-to-date with technological innovations and makes suggestions.
- Ensures that all IT, telecoms and audiovisual equipment and systems conform to standards and are in good working order.
- Is the "technology" point of reference for employees.
- Applies the brand's quality standards.

**Main Responsibilities**:
**Customer Relations**:

- Participates in customer briefings.
- Intervenes if there are any problems before or during the event. Is reactive and proposes solutions.
- Contributes to the satisfaction of individual guests by ensuring you have the skills needed to resolve simple and recurrent problems.
- May be asked to propose innovative solutions as part of commercial estimates.

**Professional Techniques**:

- Monitors technological developments and latest progress.
- Together with the Event Manager and the customer, prepares the "connectivity" specifications for the meeting as sold. Manages and coordinates the IT required in an event.
- Is responsible for the correct installation of technical IT, telecoms and audiovisual equipment and ensures it is in good working order.
- Identifies and selects external service-providers.

**Team management and cross-departmental responsibilities**:

- Forms a duo with the Event Manager.
- Has a strong functional link to all departments in the hotel.
- Plays a managerial role for any external IT staff brought in for events.
- As the hotel's multimedia expert, gives hotel personnel technical training as required (equipment, handling or jargon) to ensure they can respond swiftly to customer queries.

**Commercial / Sales**:

- Analyses customers' explicit and implicit needs.
- Takes part in an advisory sales approach by optimising the relation between suitable technologies / price / margin.
- Helps promote the Meeting offer by providing high quality services and making proactive suggestions, may help draw up the proposal in advance of an event.

**Management and Administration**:

- Ensures that budgets validated by the customer are respected.
- Proposes fair and appropriate prices for services.
- Contributes to the development of Events revenue by proposing additional and new technological solutions.

**Hygiene / Personal safety / Environment**:

- Respects and ensures respect of the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)
- Is responsible for the security of people and property in the area under his/her remit

**Qualifications**
- A Degree or diploma in Computer science, engineering or a related field.

  • IT Field Technician

    4 hours ago

    Cape Town, Western Cape, South Africa IT Empowerment Consulting Full time

    IT Field TechnicianLocation: Colesburg, Middelburg, Eastern CapeMust have their own vehicle.Duties & ResponsibilitiesTroubleshootDesktop SupportInstallationsAsset managementDesired Experience & QualificationsMatricA+/N+/MCSEIT Qualification NQF5- NQF62 to 3 years IT experienceMUST HAVE OWN RELIABLE VEHICLE#J-18808-Ljbffr

  • Field IT Services Technician

    1 hour ago

    Cape Town, Western Cape, South Africa IT Empowerment Consulting Full time

    About the Role:IT Empowerment Consulting is seeking a skilled IT Field Technician to provide technical support and services to our clients across Eastern Cape.The successful candidate will be responsible for troubleshooting, desktop support, installations, and asset management. Must have their own reliable vehicle to travel to client sites.Key...

  • It Field Technician Cape Town

    4 hours ago

    Cape Town, Western Cape, South Africa IT Empowerment Consulting Full time

    IntroductionLooking for an IT Field Technician to work in Colesburg, Middelburg, Eastern Cape.Must have their own vehicle.Duties & ResponsibilitiesTroubleshootDesktop SupportInstallationsAsset managementDesired Experience & QualificationMatricA+/N+/MCSEIT Qualification NQF5-NQF62 to 3 years IT experienceMUST HAVE OWN RELIABLE VEHICLE#J-18808-Ljbffr

  • Ict Technician

    1 week ago

    Cape Town, South Africa IT STAFFING Full time

    The ideal incumbent will have the relevant IT qualifications and competencies coupled with 3 years hands[1]on experience as an ICT Technician at a SME. **_ Key Areas and Competencies _** This role includes the following key areas and competencies: **IT Support**: Assist staff and pupils with daily device support, including, but not limited to laptops...

  • IT Cable Technician

    2 weeks ago

    Cape Town, South Africa IT Naledi Solutions Full time

    **REQUIRED LEARNING** - Grade 12 - CommScope certification (covering Cable brand Molex & Krone) - Cabling certification Maxxim and/or Molex - FOA certificate (Fibre splicing) - Computer Literate Microsoft Outlook/Word/Excel (Essential) - A+ and N+ certification would be advantageous - VOIP experience would be advantageous - Minimum of 5 years Cable...

  • Wireless and Cabling Technician

    1 week ago

    Cape Town, South Africa PCN IT Management (Pty) Ltd. Full time

    We are an well established ISP/IT Business solutions company in central Cape Town in need of a reliable, enthusiastic, mature, self disciplined Wireless, Fiber and cabling Technician. If you have more than 1 year cabling experience, please send your CV for review. If you do not have this experience, please do not send your CV. Duties include: Must stay in...

  • IT Support Technician

    1 week ago

    Cape Town, South Africa Artibeus IT Full time

    **Company Description** Artibeus IT is an end-to-end IT solutions implementer with over 10 years of experience in working with small to medium size companies right up to large corporate and educational client sites. We have an exciting and fast paced work environment with great opportunities to grow as well as a strong and supportive IT support and solutions...

  • IT Infrastructure Technician

    3 days ago

    Cape Town, Western Cape, South Africa Communicate IT Full time

    About UsWe believe that providing top-notch IT support requires dedication, agility, and teamwork. Our company is committed to delivering innovative solutions and applications that drive business success.We are looking for an IT Support Engineer who can help us achieve our goals, and contribute to our team's winning culture.Job RequirementsTo be successful...

  • Technical Support Engineer

    1 hour ago

    Cape Town, Western Cape, South Africa IT Empowerment Consulting Full time

    Technical Support Role:We are seeking a skilled IT Field Technician to provide technical support and services to our clients across Eastern Cape.The successful candidate will be responsible for troubleshooting, desktop support, installations, and asset management. Must have their own reliable vehicle to travel to client sites.Key...

  • Project Administrator Intern

    1 week ago

    Cape Town, South Africa Adapt IT Full time

    Responsible for the capture of orders, creating delivery notes, following up on outstanding delivery notes from projects and creating credit notes. To manage the administration involved prior, during and after each micros project. Responsible for sorting and filing all project documentation (sign off’s, timesheets, Delivery Notes. etc.) Keeping and...

  • Desktop Support Technician

    2 weeks ago

    Cape Town, South Africa Disruptive IT Full time

    **Job Requirements** **Job description** Primary Function - Respond and resolve support requests and service tickets - Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems....

  • Help Desk Technician

    3 days ago

    Cape Town, Western Cape, South Africa Communicate IT Full time

    About the RoleThis is an exciting opportunity to join our team as an IT Support Engineer, where you will play a key role in delivering exceptional technical support to our clients.The successful candidate will have a strong background in computer science or information technology, with excellent analytical and problem-solving skills.ResponsibilitiesYour key...

  • Desktop Support Specialist

    2 weeks ago

    Cape Town, South Africa Adapt IT Full time

    Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines. Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department...

  • IT Technical Support Professional

    2 minutes ago

    Cape Town, Western Cape, South Africa IT Empowerment Consulting Full time

    About the RoleWe are looking for a skilled IT Field Technician to join our team at IT Empowerment Consulting.The ideal candidate will have experience in troubleshooting, desktop support, installations, and asset management.Must have their own vehicle.Key ResponsibilitiesIdentify and resolve technical issues with computer systemsProvide assistance with...

  • Tier 3 Technician

    5 days ago

    Cape Town, South Africa Blejmarc IT Solutions Full time

    Qualifications: - Bachelor’s degree in Computer Science/ Equivalent in a related field - Minimum of 5 years experience - CCNP/ MS certified AZ500 **Duties**: - Ability to work independently and meet day-to-day activities - Effective communication skills with colleagues and maintaining documentation - Adaptability to overcome environmental changes and...

  • Customer Support Technician

    3 days ago

    Cape Town, Western Cape, South Africa It Ridge Technologies Full time

    About the TeamWe're a dynamic team at It Ridge Technologies, dedicated to delivering exceptional IT solutions to our clients. As a member of our team, you'll have the opportunity to work with cutting-edge technologies and collaborate with experienced professionals.If you're passionate about providing outstanding customer service and resolving complex...