Help Desk Technician

4 days ago


Cape Town, Western Cape, South Africa Communicate IT Full time
About the Role

This is an exciting opportunity to join our team as an IT Support Engineer, where you will play a key role in delivering exceptional technical support to our clients.

The successful candidate will have a strong background in computer science or information technology, with excellent analytical and problem-solving skills.

Responsibilities

Your key responsibilities will include:

  1. Providing technical support to our clients, either remotely or on-site.
  2. Identifying and escalating significant issues promptly, working closely with our team to deliver results-driven solutions.
  3. Developing and maintaining strong relationships with our clients, providing exceptional customer service and support.


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