IT Cable Technician

4 weeks ago

Cape Town, South Africa IT Naledi Solutions Full time

**REQUIRED LEARNING**
- Grade 12
- CommScope certification (covering Cable brand Molex & Krone)
- Cabling certification Maxxim and/or Molex
- FOA certificate (Fibre splicing)
- Computer Literate Microsoft Outlook/Word/Excel (Essential)
- A+ and N+ certification would be advantageous
- VOIP experience would be advantageous
- Minimum of 5 years Cable technician experience would be advantageous
- Must have own vehicle (must be open to travelling to various client sites)
- Must have valid SA drivers license
- Must be in good health
- Must be willing to work overtime & weekends (from time to time)

**KEY JOB OUTPUTS**
- Manage the business relationship with the client to ensure mutual trust & open communication
- Takes service calls and performs specific assignments as directed by the Call Planners
- Maintain SLA requirements (both internal and external)
- Ensure accurate completion of job cards and Travel Logbooks
- Work independently without supervision
- Program entry level systems as per specifications in CCTV, Access Control and Burglar alarms
- Installation of cabling infrastructure and cabling standards
- Communication of job status and ensure necessary updates done via Call Planners
- Complete job cards after every installation/service or maintenance
- Keep stock up to date and assist store man with regular accurate boot stock count
- Quality workmanship and clean place of work
- Ensuring Service Level Agreements are met
- Escalate customer issues fast and efficiently to ensure great service delivery and excellent communication
- Joining and maintaining of Copper Cables
- Splicing and terminating of all main optic fibre cables
- Building off new cable routing
- Testing of all new copper & fibre optic cable assignments after completion
- The investigation and repair of faulty services
- Cutover and remaking of communication joints
- Effective management of test and splicing equipment
- Comply with all health and safety requirements
- Health records are up to date and valid licences
- Ensuring work permits are secured before commencing any work
- Installation of CAT5/CAT6 cabling including testing with fluke, labelling of data points
- CAT3 installation for PABX (Configurations advantageous NEC/Phillips brands used)

**CORE COMPETENCIES**
- Excellent written and verbal Skills
- Positive attitude and ethical
- Excellent organisation skills
- Excellent problem-solving skills
- An ability to work to tight deadlines and within constraints
- Ability to multi
- task
- Good Listening skills
- Team player
- Ability to perform under pressure
- Able to work independently and be self-disciplined

**APPLICATIONS/ENQUIRIES

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