Site Account Manager

4 days ago


Centurion, South Africa Metso Outotec Full time

Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.
This is your invitation to rise above what was possible yesterday.

A position has become available for an Inside Sales Account Manager based in Centurion, Gauteng
- ________________________________________

JOB STATEMENT

Build and maintain active long-term relationship with key decision makers at customer site level and continuously promote Metso Outotec’s value adding offering. Create a healthy business with high customer satisfaction with the site account.

JOB DUTIES AND RESPONSIBILITIES

Responsible to deliver profitable business growth from allocated sites.
Responsibility to create the relationship with the key people at the site and share those with the organization, connecting key interfaces.
Focuses on after-market business, yet is able to identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales.
Plans and has full visibility to the activities of any Metso Outotec function at the site.
Seeks and coordinates for best resources and channels to be used for customer facing activities.
Understands customer business and is capable to argue Metso Outotec’s added value.
Drives site sales activities together with cross organizational site account team and understands customer’s capex and opex related decisions and buying timetable.
Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan).
Maintains and shares information of installed base, performance and shutdown schedules and plan.
Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities.
Supports Accounts Receivable and payment collections.
Active member of the MA Key Account/Global Key Account team I/A

RELATIONSHIPS

Report directly to the Director Sales & Service Region Central East

INTERNAL AND EXTERNAL INTERFACES

Mining Customers
Engineering and Drawing Office
Complex Proposals Commercial Team
Project Execution Team
Key Account Managers
Mining Customers
Business Development Manager
Product Lines
Product Support

QUALIFICATIONS & EXPERIENCE

Matric (Grade 12)
Bachelors’ Degree - BEng Preferred
Minimum 3 years’ experience in Sales or Account Management
Sales experience in similar industry will be advantageous
Experience working in a customer-focused and fast-paced professional environment
Computer literate in Sales Force, Microsoft Excel, Word and PowerPoint
Strong negotiation and influencing skills, with the ability to build trust

SKILLS AND ABILITIES

Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
Good interpersonal, communication, presentation & facilitation skills
Highly motivated individual with the ability to work under pressure and meet deadlines.
Team Player.
High attention to detail and accuracy.
Strong written and verbal communications skills are critical
Prepared to work flexible work hours to meet deadlines when required
Willingness to learn and continually improve own knowledge base
Driven and independent self-starter focused on meeting or exceeding targets set
Ability to manage own time
- ________________________________________

Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.

Metso Outotec is committed to limiting global warming to 1.5°C with Science Based Targets. We ranked 8th on the 2021 Global 100 list of the world’s most sustainable companies.


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