Debt Collections Agent
2 months ago
**Job Title**: Debt Collections Agent
**Location**: Roodepoort, 14th Avenue
**Employment Type**: 3-Month Contract
**Salary**: R6,000 - R6,500 per month
**Key Responsibilities**:
- Handle inbound and outbound collection calls in a professional manner.
- Manage a portfolio of delinquent accounts, negotiating repayment terms.
- Ensure adherence to company policies and procedures while achieving collection targets.
- Accurately update and maintain records of customer interactions.
- Resolve client queries and disputes, escalating complex issues when necessary.
- Follow up on promises to pay and initiate further actions when payments are not made as agreed.
**Requirements**:
- Matric certificate (Grade 12).
- Minimum of 2 years' experience in debt collections, with a focus on both inbound and outbound collections.
- Strong negotiation and communication skills.
- Ability to work under pressure and meet targets.
- Computer literate with basic proficiency in Microsoft Office.
**Location**:
**Salary**:
R4 700 - R6,400 per month, depending on experience.
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