Hotel Receptionist
3 months ago
Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- 2+ years experience working in a hotel receptionist role, non negotiable
- High school diploma, GED, or suitable equivalent
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance
- Available to work shifts and weekends
- Must reside in close proximity or have reliable transport
Pay: R7 000,00 per month
**Experience**:
- Hotel Reception: 2 years (required)
**Location**:
- Stellenbosch, Western Cape (preferred)
Expected Start Date: 2024/09/02
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