![Edge Personnel (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
Hotel Receptionist
4 weeks ago
You will be responsible for but not limited to:
Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone
Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are affected immediately to avoid confusion.
Daily handovers on each shift & follow up on any pending items;
To handle check-ins and check-outs for hotel guests as per standard policy and procedure of the hotel.
Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference
Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness
Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
Arrange or give advice on transportation, business services, or entertainment, or monitor guest requests for housekeeping and maintenance
**Education**:
Certificate / Diploma relevant to the field of hospitality
2 - 3 Years’ experience in a recognized, luxury hospitality brand
MS Office & Opera / Lanmark
Drivers Licence
**Skills**:
Exhibit excellent knowledge of customer service
Good interpersonal skills
Must be orderly
Ability to multi-task
Must have a positive & friendly attitude
Ability to multitask and prioritize
Able to work flexible / Hotel industry hours (Public Holidays / Sundays etc.).
Effective verbal and written communication skills
Strong ability to execute capabilities
**Job Types**: Full-time, Permanent
**Salary**: R9 000,00 - R10 000,00 per month
-
Hotel Receptionist
7 days ago
Stellenbosch, South Africa Pro Tem Full timeWe have an exciting opportunity for a Hotel Receptionist to join our team! **Requirements**: A diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Protel **Salary**: R7,000.00 - R9,000.00...
-
Hotel Receptionist
4 weeks ago
Stellenbosch, South Africa Pro Tem Full timeWe have an exciting opportunity for a Hotel Receptionist to join our team! **Requirements**: A diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Protel **Salary**: R7,000.00 - R9,000.00...
-
Hotel Receptionist
2 weeks ago
Stellenbosch, South Africa Recruitment Matters Africa Full timeOur client in the hospitality industry is looking to hire a Hotel Receptionist. **Responsibilities**: - Receive and check in guests. - Close departing guests’ accounts. - Communication with guests and colleagues. - Administrative tasks. - Share knowledge of the Cape Winelands and what it has to offer. **Requirements**: - A relevant diploma/degree in a...
-
Hotel Receptionist
3 weeks ago
Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full timeAs our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with...
-
Hotel Receptionist
3 days ago
Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full timeWe are searching for 3 x Hotel Receptionists with relevant Hotel experience and Opera experience. - Minimum 3 years’ experience in a hotel reception - A Matric Certificate is a requirement - Hotel school qualifications are advantageous - Opera experience is essential - Must have good computer skills - Excellent Communication Skills - Must be able to work...
-
Hotel Receptionist
4 weeks ago
Stellenbosch, South Africa Helderberg Personnel Full timefront of house|hospitality|hotel receptionist|reservations **REQUIREMENTS**: **Education and Experience** - **Must **have **Hotel/Guest House experience**: - **Must **reside in Stellenbosch or surroundings - One year’s prior and recent experience. - Experience in MS Word, Outlook & Excel. - An excellent telephone manner. - A pleasant disposition. - Team...
-
Hotel Receptionist
3 weeks ago
Stellenbosch, South Africa Zorgvliet Wine Estate Full time**Position: Hotel Receptionist/Manager** R16K and commission Location: Zorgvliet Wines, Stellenbosch Zorgvliet Wines, nestled within the scenic vineyards of Stellenbosch, is looking for an enthusiastic and guest-oriented Hotel Receptionist to become a part of our welcoming family. We are seeking an individual who can provide our guests with an exceptional...
-
Hotel Receptionist
4 days ago
Stellenbosch, South Africa Majeka House Full timeWelcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...
-
Hotel Receptionist
4 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeLuxury 5* hotel situated in Stellenbosch is seeking a **Hotel Receptionist** to join the Front Office team. **Requirements**: - SA Citizen - Previous hospitality experience in reception and/or guest relations essential - Computer literate with working knowledge of a recognised property management system - Very well groomed, well spoken and presentable -...
-
Hotel Receptionist
7 days ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**Requirements**: Diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Opera system will be to your advantage
-
Hotel Receptionist
4 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* Hotel / Lodge in Stellenbosch is searching for a well-spoken, reliable, professionally presented and experienced Receptionist to join their Front Office Team. **_ Applicants MUST have at least 2 years' Hotel reception experience and be completely familiar with front office operations, live in the Stellenbosch area AND have their own vehicle_**.**_...
-
Receptionist (Hotel Experience Essential)
2 weeks ago
Stellenbosch, South Africa Merand Corbett & Associates Full timeAre you a friendly, professional and customer service orientated Receptionist with superb telephone etiquette? Do you reside in Stellenbosch? **Requirements**: **Hotel school qualification an advantage.** **Must have previous relevant hotel experience.** **Hard working and a team player are of great importance.** **Must speak English and Afrikaans. 3rd...
-
Receptionist - The Hazendal Hotel
3 weeks ago
Stellenbosch, South Africa Newmark Hotels Full time**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...
-
Receptionist/night Audit
4 weeks ago
Stellenbosch, South Africa ASARA WINE ESTATE AND HOTEL Full timeReceptionist/Night Audit Asara Wine Estate and Hotel situated in Stellenbosch has the above position available for a friendly, presentable, hardworking, and reliable individual **Duties and Responsibilities** - Reception - Night Audit procedures - Welcoming and Greeting of Guests - Checking-in of guests - Review guest accounts and Payments - Answering and...
-
Wine Estate Hotel Receptionist 3377dz
4 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA Large Wine Eastate Hotel is looking for an experienced Hotel Receptionist to join the team. You must have experience in a High volume property with at least 3-5 years experience. **It is essential to have your own transport due to the location of the property.** Experience on APEX would be an advantage. Fluent in English is essential. Please forward a...
-
Hotel Receptionist
4 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* Hotel / Lodge in Stellenbosch is searching for a well-spoken, reliable, professionally presented and experienced Receptionist to join their Front Office Team. **_ Applicants MUST have at least 5 years' Hotel reception experience and be completely familiar with front office operations, live in the Stellenbosch area AND have their own vehicle_**. **_...
-
Receptionist
3 weeks ago
Stellenbosch, South Africa Zorgvliet Wine Estate Full time**Receptionists wanted for a 4star hotel. - Zorgvliet wine Farm** **Hotel school qualification an advantage.** **Must have previous relevant hotel experience.** **Hard working and a team player are of great importance.** **Must speak English and Afrikaans. 3rd language an advantage.** **Strong communication skills (verbal and written are required), and...
-
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeOur client, a prestigious and renowned 5-star luxury hotel and vineyard situated in the breathtaking Western Cape winelands, is currently seeking a superb Receptionist to balance out their exceptional team. With a rich history spanning over centuries, the estate offers an exquisite blend of heritage, elegance, and modernity. The estate is not only known for...
-
Receptionist - Stellenbosch
3 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeBoutique Hotel close to Stellenbosch is looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. The Receptionist responsibilities include registering guests, providing information about rooms, rates and amenities. **Requirements**: - 2 years’ experience of hotel reception work - Fluency...
-
Estate Receptionist Stellenbosch
4 weeks ago
Stellenbosch, South Africa Pro Tem Recruitment Full timeMy client a 5 star Hotel in Stellenbosch is looking for an Estate Receptionist (Contract)