Hotel Receptionist
2 months ago
**Position: Hotel Receptionist/Manager**
R16K and commission
Location: Zorgvliet Wines, Stellenbosch
Zorgvliet Wines, nestled within the scenic vineyards of Stellenbosch, is looking for an enthusiastic and guest-oriented Hotel Receptionist to become a part of our welcoming family. We are seeking an individual who can provide our guests with an exceptional first impression and ensure that their stay with us is an unforgettable experience.
**Responsibilities**:
Offer a warm and friendly welcome to all guests upon arrival and assist them with check-in and check-out procedures
Handle reservations both over the phone and online, managing bookings and guest inquiries with professionalism
Provide information to guests about hotel facilities and local attractions, making recommendations to enhance their stay
Address guests' needs and complaints, ensuring they always feel listened to and taken care of
Manages housekeeping teem and coordinate with maintenance teams to ensure room readiness and address any issues promptly
Maintain accurate guest records and manage billing processes
Support the hotel's broader team by collaborating successfully across departments
Manage staff, including hiring, training, and scheduling
Ensure adherence to the highest standards of hospitality and cleanliness
Collaborate with the culinary team to enhance the guest dining experience
Coordinate with the events team to ensure flawless execution of functions
Check on guests at the restaurant
**Qualifications**:
Previous experience in a hotel reception or front desk role.
Outstanding communication and interpersonal skills
Ability to work efficiently both independently and as part of a team
Strong organizational skills with attention to detail
A friendly and professional demeanour
Fluent in English; additional language skills are a plus
Flexibility in working hours, including weekends evenings and holidays
Strong leadership skills with the ability to motivate a team
Excellent communication and interpersonal skills
Proficient in budgeting, forecasting, and report generation
Familiarity with the Stellenbosch area and its offerings is a plus
Own transport
Good health
Restaurant Front of house experience
Payroll and pastel accounting will be an advantage
Pay: From R16 000,00 per month
-
Hotel Receptionist
4 months ago
Stellenbosch, South Africa Pro Tem Full timeWe have an exciting opportunity for a Hotel Receptionist to join our team! **Requirements**: A diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Protel **Salary**: R7,000.00 - R9,000.00...
-
Hotel Receptionist
5 months ago
Stellenbosch, South Africa Pro Tem Full timeWe have an exciting opportunity for a Hotel Receptionist to join our team! **Requirements**: A diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Protel **Salary**: R7,000.00 - R9,000.00...
-
Hotel Receptionist
6 months ago
Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full timeAs our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with...
-
Hotel Receptionist
2 months ago
Stellenbosch, South Africa Majeka House Full timeWelcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...
-
Hotel Receptionist
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**Requirements**: Diploma/degree in this field will be a recommendation Experience as a Hotel Receptionist Must be well-groomed, well-spoken Professional demeanour Fluent in Afrikaans and English Computer Literate Experience of the Opera system will be to your advantage
-
Receptionist (Hotel Experience Essential)
5 months ago
Stellenbosch, South Africa Merand Corbett & Associates Full timeAre you a friendly, professional and customer service orientated Receptionist with superb telephone etiquette? Do you reside in Stellenbosch? **Requirements**: **Hotel school qualification an advantage.** **Must have previous relevant hotel experience.** **Hard working and a team player are of great importance.** **Must speak English and Afrikaans. 3rd...
-
Receptionist - The Hazendal Hotel
5 months ago
Stellenbosch, South Africa Newmark Hotels Full time**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...
-
Receptionist - The Hazendal Hotel
5 months ago
Stellenbosch, South Africa Newmark Hotels Full time**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...
-
Receptionist
5 months ago
Stellenbosch, South Africa Zorgvliet Wine Estate Full time**Receptionists wanted for a 4star hotel. - Zorgvliet wine Farm** **Hotel school qualification an advantage.** **Must have previous relevant hotel experience.** **Hard working and a team player are of great importance.** **Must speak English and Afrikaans. 3rd language an advantage.** **Strong communication skills (verbal and written are required), and...
-
Receptionist - Prestigious Wine Estate and Hotel
4 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeOur client, a prestigious and renowned 5-star luxury hotel and vineyard situated in the breathtaking Western Cape winelands, is currently seeking a superb Receptionist to balance out their exceptional team. With a rich history spanning over centuries, the estate offers an exquisite blend of heritage, elegance, and modernity. The estate is not only known for...
-
Hotel Receptionist
5 months ago
Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full timeYou will be responsible for but not limited to: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are...
-
Hotel Receptionist
4 weeks ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeKey ResponsibilitiesAnswer and Direct Calls: Respond to incoming calls in a professional and efficient manner, ensuring that guests receive prompt assistance.Provide Guest Support: Assist guests with queries, reservations, and requests over the phone, providing accurate and helpful information.Coordinate with Hotel Departments: Collaborate with various hotel...
-
Receptionist - Stellenbosch
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeBoutique Hotel close to Stellenbosch is looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. The Receptionist responsibilities include registering guests, providing information about rooms, rates and amenities. **Requirements**: - 2 years’ experience of hotel reception work - Fluency...
-
Hotel Front Office Receptionist
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* Hotel in Stellenbosch is searching for a well-spoken, reliable, professionally presented and experienced Front Office Receptionist **_ Applicants MUST have at least 3 years' front office experience in an upmarket hotel / lodge environment, relevant hospitality qualification and be completely familiar with front office operations._** **_ ** APPLICANTS...
-
Night Receptionist
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeBoutique Hotel close to Stellenbosch is looking for a Night Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. The Receptionist responsibilities include registering guests, providing information about rooms, rates and amenities, auditing and reporting. **Requirements**: - 2 years’ experience of...
-
Receptionist
5 months ago
Stellenbosch, South Africa Helderberg Personnel Full timeBeautiful boutique hotel situated in the Stellenbosch area has an opportunity for a receptionist / hostess to join their team **Responsibilities**: - Undertaking front of house duties - Greeting and attending to the needs of guests - Ensuring a superb customer service experience - Building a good rapport with all guests and resolve any complaints / issues...
-
Receptionist / Night Auditor - Stellenbosch
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* hotel seeks an experienced hotel Night Auditor with minimum 2 years experience in similiar environment. The minimum requirements are:_ - Matric (Grade 12) - Hospitality qualification - Minimum 2 years hotel receptionist experience - Night Audit experience - Opera essential, fluent English. - Shift: 23h00 - 07h00 - Recent contactable references...
-
Night Auditor
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeLuxury Hotel close to Stellenbosch is looking for a Night Auditor / Receptionist. The purpose of this job is to support the existing management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including F&B night audit duties, processing guest payments, balancing...
-
Receptionist / Night Auditor - Stellenbosch
5 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* hotel seeks an experienced male receptionist / Night Auditor with minimum 2 years experience in similiar environment. The minimum requirements are:_ - Matric (Grade 12) - Hospitality qualification - Minimum 2 years Night Audit experience - Opera essential, fluent English. - Shift: 23h00 - 07h00 - Recent contactable references essential
-
Receptionist / Switchboard Operator
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA prestigious estate in Stellenbosch is seeking to appoint a Receptionist / Switchboard Operator to fulfill the following duties: - Answer incoming external and internal calls on the switchboard - Providing relevant information pertaining to inquiries, bookings, and services related to the estate - Accurate taking of messages and ensuring these are...