Contract Logistics Customer Service Specialist

2 days ago


Johannesburg, South Africa Kuehne+Nagel Full time

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.**
Your Role**:It is the overall mission of the Customer Service Specialist (FW-OS) to coordinate the daily warehouse and distribution operation for our customers. The FW-OS is receiving orders and responsible for data entry and documentation. To achieve the fulfilment of orders as per the clients requirements the FW-OS coordinates with internal (e.g. warehouse, accounts) and external sources (e.g. suppliers, consignees). The FW-OS makes proper use of systems and controls to ensure that service levels and operational performance goals are met within agreed cost, revenue and profit parameters. A major part of his job responsibility is the creation and submission of documentation, as per client and customs requirement.**
Your Responsibilities**:
company employee.
- Correct usage of the WMS. Compiles, sorts and verifies accuracy of data to be entered. Data Entry as per
declaration towards customs.
- Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence
and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by
- Enters order into CIEL FW, and computes total cost for customer. Records or files copy of orders received as
requested.
- Confers with warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
- Compiles statistics and prepares various reports for management.
- Liaises with customer daily to update on the activities and resolve any queries within 24 hours.
- Investigates overdue and damaged shipments or shortages in shipments for customers &/or common carriers.
**Your Skills and Experiences**:

- Warehouse Operations
- WMS (CIEL FW)
- Microsoft Office Excel Intermediate
- QSHE
- Invoicing and FSL
- Analysis & Judgment
- Commercial acumen
- Customer orientation



  • Johannesburg, Gauteng, South Africa SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...

  • Key Account Manager

    2 months ago


    Johannesburg, Gauteng, South Africa Service Solutions Full time

    Service Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...


  • Johannesburg, South Africa Kuehne+Nagel Full time

    We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. ** Your Role **:Sea Logistics Customer Care Specialist support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and...


  • Johannesburg, South Africa African Recruitment Full time

    **YOUR ROLE** Sea Logistics Customer Care Specialist support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our...

  • Customer Services

    7 months ago


    Johannesburg, South Africa Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets. **How you will contribute** You will: -...

  • Logistics

    7 months ago


    Johannesburg, South Africa Lumba Logistics Full time

    We are excited to inform you that one of our clients in the logistics industry is looking for a Logistics and supply chain canidate to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and physical...


  • Johannesburg, South Africa Kuehne+Nagel Full time

    Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...


  • Johannesburg, South Africa Buffalo International Logistics Full time

    **Requirements**: - Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred. - 6+ years of experience in a Senior position in international logistics management, preferably in a global manufacturing or distribution environment. - 10 + years experience in international logistics. -...

  • Contract Manager

    7 months ago


    Johannesburg, South Africa RPO Recruitment Full time

    RPO Recruitment is currently seeking a Contract Manager to join our client's team in the logistics industry. In this role, you will be responsible for managing and overseeing all aspects of logistics contracts for our clients in the logistics and supply chain industry. **Responsibilities**: - Managing and overseeing all logistics contracts for clients -...


  • Johannesburg, South Africa Kuehne+Nagel Full time

    We are looking for our new Customer Care Specialist based in Johannesburg! ** Your Role**: The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCL’s - Customer Care...


  • Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full time

    Customer Service and Order Processing SpecialistWe are seeking an experienced Customer Service and Order Processing Specialist to join our team at Michelle Taylor Recruitment. As a Customer Service and Order Processing Specialist, you will handle customer inquiries, resolve complaints, and process orders from receipt to delivery.Key ResponsibilitiesHandle...


  • Johannesburg, South Africa Tier 1 Full time

    overview Reputable IT Organization in JHB is looking for Logistics specialist to join their team. Join an organization who has built a reputation as one of the leaders in data storage description - Support shipments to South Africa and shipments to other parts of Africa - Oversee international shipments to the country - Cooperation with 3PL service...


  • Johannesburg, South Africa Baker Hughes Full time

    Logistics Support Specialist - Oilfield Service & Equipment Are you passionate about building relationships and ensuring customer success? Do you like collaborating across teams to deliver success for customers? **Join our Logistics **T**eam!** Logistics team is responsible for processes and procedures related to Baker Hughes' shipping logistics and...

  • Vehicle Logistics

    2 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    Qualifications Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. 8+ years of experience in logistics, transportation management, or supply chain operations, with at least 4-6 years in a managerial or senior leadership role. 5+ years of experience managing vehicle logistics or a similar field in an...

  • Vehicle Logistics

    2 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    QualificationsBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.8+ years of experience in logistics, transportation management, or supply chain operations, with at least 4-6 years in a managerial or senior leadership role.5+ years of experience managing vehicle logistics or a similar field in an automotive,...

  • Logistics Specialist

    7 months ago


    Johannesburg, South Africa The Right Company Full time

    **LOGISTICS SPECIALIST - JOHANNESBURG - R TBC** Currently recruiting for a LOGISTICS SPECIALIST for a Catering Equipment company based in Johannesburg to ensure, maintain, and enhance current company supply chain processes and systems. Duties and Requirements: - Plan, direct, or coordinate the transportation, storage, or distribution of goods and...

  • Logistics Manager

    7 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    **Requirements**: - Bachelor's degree in logistics, supply chain management, business administration, or a related field. Advanced degree or professional certifications (e.g., CSCP, CSCMP) preferred. - 8 + years in logistics, transportation, or supply chain management, with a track record of success in optimizing pro-cesses and reducing costs. - 5 + years...

  • Specialist: Logistics

    15 hours ago


    Johannesburg, South Africa DHL Full time

    BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in...


  • Johannesburg, South Africa Kuehne+Nagel Full time

    We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.** Your Role**:Sea Logistics Customer Care Specialist support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to...


  • Johannesburg, South Africa Hyva Full time

    Hyva is looking for an Customer Service Specialist who can provide logistic, administrative and financial support for completion of sales orders and regularly communications with new and existing customers to provide sales, meet revenue targets and provide a superior level of customer satisfaction. **What are we looking for?** - excellent communication...