Desktop Support Specialist

15 hours ago


Cape Town, South Africa AdaptIT Full time

Position reports to: Manager Microsoft Developer

Direct Reports: N/A

Office Location:
PURPOSE OF THE POSITION

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral
equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff

hardware and software usage. Participate in important technological department projects and perform

problem diagnosis of network and desktop environment under IT Management direction.

PRIMARY RESPONSIBILITIES FOR THE ROLE
- Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on

LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Interact with vendor support contacts to resolve technical problems with desktop computing

equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Assess functional needs to determine system purchase specifications.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for all remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.

MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS

Education & Qualification
- Grade 12/ Matric Certificate
- CompTIA A+ or equivalent
- CompTIA N+ or equivalent
- ITIL Foundation
- MCP or equivalent
- MCSE, MCSA Windows 10, MCSA 365 or equivalent
- 2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop

support technician

Contact Person: Ayanda Ngobese

Vacancy Status: Open



  • Cape Town, Western Cape, South Africa IOCO Full time

    Opportunity OverviewCareer Opportunity in IT Infrastructure Services We are currently seeking an enthusiastic and skilled Desktop Support Specialist to join our team as a Desktop Engineer I Intern at IOCO Infrastructure Services. The ideal candidate will have a strong passion for delivering exceptional client experiences through innovative IT infrastructure...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Discover a Rewarding Career in ITAt iOCO Infrastructure Services, we're passionate about delivering exceptional client experiences through innovative IT infrastructure solutions. As a Desktop Support Specialist, you'll play a vital role in helping our clients conquer their business challenges while scaling their empires.About the Role:We're seeking an...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our IT Infrastructure team. As a key member of our team, you will provide top-notch desktop support and maintenance services to our clients.About the RoleThe successful candidate will be responsible for providing remote and onsite user support to users across 4 customers on the...

  • Desktop Support

    1 week ago


    Cape Town, South Africa Dimension Data Full time

    **Requirements - Performs a variety of technical services such as troubleshooting, maintenance, installation and configuration, implementation and optimization of computer hardware, software, and networks - Performs maintenance procedures, repairs, and upgrades on computers, software, networks, and networking equipment - Oversees the development of local and...

  • Desktop Support

    15 hours ago


    Cape Town, South Africa Adapt IT Full time

    Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines. Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department...


  • Cape Town, Western Cape, South Africa IOCO Full time

    **About the Role:**We are seeking a highly motivated and detail-oriented Desktop Support Specialist to join our team in Cape Town. As a key member of our infrastructure services team, you will be responsible for providing exceptional support to our clients.**Key Responsibilities:**Provide remote and onsite user support to clients across 4 locationsGeneral...


  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...


  • Cape Town, South Africa The Skills Mine Full time

    Requirements Grade 12 or NQF level 4 Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience 5+ years of hands-on experience in desktop support within a financial or similarly regulated industry 2+ years of experience in a leadership or team lead role Proven experience as a Desktop Support Engineer...


  • Cape Town, South Africa The Skills Mine Full time

    RequirementsGrade 12 or NQF level 4Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience in desktop support within a financial or similarly regulated industry2+ years of experience in a leadership or team lead roleProven experience as a Desktop Support Engineer team...


  • Cape Town, South Africa Pixelfaerie Business Services (Pty) Ltd Full time

    Please see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...


  • Cape Town, South Africa Tracking Talent Full time

    KEY INFORMATION TITLE: Desktop Support Technician REPORTING LINE: Head of Desktop Support LOCATION: BUSINESS UNIT: PURPOSE OF THE ROLE The IT Desktop support team is responsible for providing desktop services for our Clients owned desktop / laptop devices that connect to the network. It is a key role aimed at providing professional, efficient service to...


  • Cape Town, South Africa iSON Xperiences Full time

    **Desktop Support Technician** The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The Desktop Support Technician will...


  • Cape Town, South Africa TTEC Full time

    Desktop Support Associate Technician **Desktop Support Specialist - Cape Town** Bringing smiles is what we do at TTECfor you and the customer. As a Desktop Support Specialist working onsite in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...


  • Cape Town, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a **Desktop Support Technician** to join...

  • IT Desktop Support

    3 days ago


    Cape Town, South Africa MindMatch Consulting Full time

    In house IT Support Technician working in a contact centre environment, seeing to first line support queries Main Responsibilities (but not limited to) - Manage Inhouse Network and client Network. - Asset Inventory Management ( IT Related Hardware’s and Software’s and licenses) - Manage day to day IT operations for the centers. - Coordination with...


  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Job Purpose:As a Desktop Support Engineer, you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT deployments, and contributing to data security and management processes.Key Responsibilities:Provide...


  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Job Purpose: As a Desktop Support Engineer , you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT deployments, and contributing to data security and management processes.Key Responsibilities: Provide...


  • Cape Town, South Africa Khuseleka Aircon and security Full time

    Must have Clear criminal and credit record - Must be willing to work Shifts. 24/7 shifted environment - Must have minimum two (2) years Desktop Support Experience in this position - Must have BPO Experience in IT industry - Windows Desktop support, Printer support & Server support - A good understanding of computer networking and servers - Virtualization and...


  • Cape Town, Western Cape, South Africa iLaunch Full time

    Job BriefCape Town and surrounding areas.iLaunch, a leading Financial Services company, is seeking a skilled Desktop Support Team Lead to oversee the daily operations of our desktop support team.Key ResponsibilitiesLead and mentor a high-performing desktop support team.Oversee the installation, configuration, and maintenance of desktop hardware, software,...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Job Purpose: As a Desktop Support Engineer, you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT deployments, and contributing to data security and management processes. Key Responsibilities: -...