Guest Relations Agent

4 days ago


Gardens, South Africa HotelJobs.co.za Full time

Luxury Boutique Hotel in Gardens, CT is looking for a Guest Relations Assistant. The Guest Relations Assistant main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guest daily. The duties include Guest handling as well as performing administration tasks.You are required to obtain reservation information and offer valuable information to Guest regarding accommodation, services and activities,and will act as the communications hub of the hotel, distributing information without delay to the relevant people and departments.

**Requirements**:

- Grade 12 and a qualification in Travel and Tourism will be an added advantage.
- A minimum of 1 year’ experience in a similar position
- Sound knowledge of MS Office suite and PANstrat
- Knowledge and experience of overall hospitality operations.
- Confident team Player with positive attitude, enthusiasm, and emotional control
- Presentable and well spoken
- South African or Valid Work Permit



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