Manager Tribe Support

3 months ago

Randburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

If your passion is to make a difference in the lives of the youth in Africa then this role is for you. We are looking for an efficient, resourceful and caring person to continue to run and grow the Cyber Security Academies in ABSA.

An interest in technology is encouraged as we build the curriculum for this programme as well as experience in learning and development, however this is work requires someone who can easily gain rapport and maintain relationships with a bias to get things done.

**Job Description**:
Strategy & Business Planning Support
- Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
- Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
- Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management
- Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
- Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement

Communications
- Develop & implement an integrated communications plan for the business area
- Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
- Lead the activation of all communication processes across the estate
- Evaluate and continuously improve the impact of communications processes across the estate
- Ensure strong communications & change management alignment across the estate
- Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)

Resource & Delivery Management
- Consolidate project deliverables and interdependencies across tribes
- Identify release & delivery risks across tribes
- Act as a point of escalation & resolution for Scrum Masters as required in respect to delivery risk
- Coordinate appropriate delivery & release communications across tribes and squads where required
- Manage & track the integrated resource plan across identified tribes & squads
- Identify resource implications & mitigate against these based on delivery requirements across tribes and squads (contingency, leave etc.)
- Manage & update resource management systems across identified tribes and squads
- In partnership with the People function & Line, successfully manage the resourcing process for tribes and squads

People & Change Management
- Coordinate large scale change programs across the estate
- Act as change coach & mentor across the business areas (small, medium & large scale)
- Develop change management plans for all planned change orientated activity (across the value chain e.g. suppliers, employees, customers etc.)
- In partnership with the functional leads and the people function, design & facilitate strategic change processes for the continued transformation of the business area
- Support all the people value chain processes including but not limited to: Resourcing, Development, Performance, Talent
- Support includes but is not limited to: Coordination of various people process inputs by tribe leaders, scrum masters and broader squad team members, identification of people risks, consolidation & tracking of plans & insights, coaching & mentoring, team problem solving (leveraging design thinking)

Financial, Risk & Governance Process Coordination
- Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
- Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
- Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
- Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance

Reporting & Analytics
- Act as the custodian for all reporting & analytics tools across trib

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