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IT Support Specialist

2 months ago

Randburg, Gauteng, South Africa West Coast Personnel Full time

At West Coast Personnel, we are seeking a skilled IT Support Specialist to join our team. This role offers a unique opportunity to develop your technical skills and work in a dynamic environment. As an IT Support Specialist, you will be responsible for providing first-line support for networked computers and managing related hardware. You will troubleshoot and resolve IT issues, ensuring seamless operations for our users.

  • Key Responsibilities:
  • Provide first-line support for networked computers and manage related hardware.
  • Handle LAN and low-level server support.
  • Offer software support for various applications and systems.
  • Maintain and manage the printer environment.
  • Troubleshoot and resolve IT issues as they arise.
  • Communicate technical information effectively to non-technical users.

Requirements:

  • Matric
  • A+ Certification
  • N+ Certification
  • Minimum of 1-2 years of working experience in a similar IT environment.
  • Working knowledge of networks and network topologies.
  • Hands-on experience and a willingness to learn.
  • Proven ability to solve problems effectively.
  • Excellent communication and interpersonal skills.
  • Good working knowledge of Microsoft 365 packages.
  • Ability to work independently and follow established procedures.
  • Must have own transport and a valid drivers license.
  • Experience with remote monitoring tools and remote support tools.
  • Knowledge of VOIP systems is advantageous.
  • Experience with hardware and software installation, configuration, and troubleshooting.
  • Strong problem-solving and analytical skills.
  • Experience with network security and firewalls is a plus.