IT Incident and Problem Specialist

Job Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines in order to enhance work delivery,...

Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained Build working relationships across teams and functional lines in order to enhance work delivery,...

TheSpecialist: Incident Management will be responsible for logging and owning issue resolution follow up and communication, impact analysis and reporting on incident escalated to the Nerve Centre with the end view of enhancing the customer operations service delivery. The Specialist: Incident Management ensure that issues are escalated to there relevant...

Job Title: Critical Incident SpecialistAt Data Centrix, we are seeking a highly skilled Critical Incident Specialist to join our team. As a key member of our incident management team, you will be responsible for ensuring the timely and effective resolution of critical service disrupting incidents.Key Responsibilities:Incident Management: Manage and take...

Job Description**Job Title:** Incident Management Specialist**Job Summary:** We are seeking an experienced Incident Management Specialist to join our team at Data Centrix. The successful candidate will be responsible for managing and resolving critical incidents that disrupt our services.Key Responsibilities:Incident Management: Manage and take...

{"title": "Critical Incident Specialist", "description": "Job SummaryH2R Africa is seeking a highly skilled Critical Incident Specialist to join their team. As a key member of the IT service delivery team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service...

Job Summary:H2R Africa is seeking a highly skilled and motivated Critical Incident Specialist to join their team. As a key member of our IT department, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key Responsibilities:Manage and take...

Incident Architect Job DescriptionWe are seeking a highly skilled Incident Architect to join our team at Energy At Work. As an Incident Architect, you will play a critical role in ensuring seamless service restoration and proactive incident management in the insurance industry.Key Responsibilities:Coordinate and restore services (application and...

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

Position: Incident ArchitectLocation: Hybrid - SandtonType: Permanent or Contract Budget: FlexibleJob Purpose:The primary purpose of the role is to coordinate and restore services (application and infrastructure) in the event of a major incident. This includes any Application and TS events that occur across the organization. The goal is to reduce critical...

Position: Incident ArchitectLocation: Hybrid - SandtonType: Permanent or Contract Budget: FlexibleJob Purpose: The primary purpose of the role is to coordinate and restore services (application and infrastructure) in the event of a major incident. This includes any Application and TS events that occur across the organization. The goal is to reduce...

Job Title: Problem and Escalation ManagerAbout the Role:The Problem and Escalation Manager is a critical position at NTT DATA, responsible for ensuring the smooth operation of our IT services. This role requires a unique blend of technical expertise, analytical skills, and excellent communication abilities.Key Responsibilities:Root Cause Analysis: Conduct...

6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...

6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...

6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...

6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...

Key outputs Manage and take responsibility for the overall remediation of all critical service disrupting incidents (including RCA [root cause analysis] and remediation plans and actions)Drive for timely workarounds, document known issues and oversee problem management of incidents Analyze, determine operational impact and act as final authority for all...

Key outputs Manage and take responsibility for the overall remediation of all critical service disrupting incidents (including RCA (root cause analysis) and remediation plans and actions ) Drive for timely workarounds, document known issues and oversee problem management of incidents Analyze, determine operational impact and act as final authority for...

Key outputs Manage and take responsibility for the overall remediation of all critical service disrupting incidents (including RCA [root cause analysis] and remediation plans and actions)Drive for timely workarounds, document known issues and oversee problem management of incidents Analyze, determine operational impact and act as final authority for all...

Job Title: Incident ArchitectAt Energy At Work, we are seeking a highly skilled Incident Architect to join our team. As an Incident Architect, you will play a critical role in coordinating and restoring services in the event of a major incident.Key Responsibilities:Coordinate and restore services in the event of a major incidentDevelop and implement incident...