Specialist - Incident Management.commercial
8 months ago
TheSpecialist: Incident Management will be responsible for logging and owning issue resolution follow up and communication, impact analysis and reporting on incident escalated to the Nerve Centre with the end view of enhancing the customer operations service delivery.
The Specialist: Incident Management ensure that issues are escalated to there relevant incident management teams, that they are present in all crit sits and that issues are resolved, and Root Cause Analysis reports generated by the various incident and service management teams. Ensure adherence to Service Levels.
The Specialist Incident Management specialist is also responsible for activating the Nerve Centre emergency management plan for CXO.
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Incident Response Specialist
7 days ago
Johannesburg, Gauteng, South Africa Sci Tech Placements Full timeJob OverviewWe are seeking an Incident Response Specialist to join our team at Sci Tech Placements.
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Expert Incident Management Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa H2R Africa Full timeH2R Africa is seeking a highly skilled and experienced Critical Incident Specialist - Service Integration and Management Specialist to join their team. This role is responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.
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IT Incident and Problem Analyst Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeJob Title : IT Incident and Problem Analyst SpecialistSalary: R500,000 - R700,000 per annum (Estimated)About the RoleWe are seeking a highly skilled IT Incident and Problem Analyst Specialist to join our team at Old Mutual. The successful candidate will be responsible for documenting, analysing, and resolving incidents to ensure service continuity and...
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Senior Incident Resolution Specialist
2 months ago
Johannesburg, Gauteng, South Africa H2R Africa Full timeJob OverviewH2R Africa is dedicated to delivering exceptional IT services and solutions. We pride ourselves on our innovative approach and commitment to excellence.We are seeking a highly skilled and motivated Critical Incident Specialist - Service Integration and Management Specialist to join our team.Key Responsibilities:Manage and take responsibility for...
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Cybersecurity Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Nexio Full timeCybersecurity Specialist - Incident Response ExpertWe are seeking a highly skilled Cybersecurity Specialist to join our team at Nexio. This role requires a strong background in cybersecurity incident response and management.Job DescriptionThe successful candidate will be responsible for:Responding to and managing cybersecurity incidents in a timely and...
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Johannesburg, Gauteng, South Africa Epiroc Full timeJob OverviewEpiroc is seeking an experienced IT Transition and Incident Coordination Specialist to join our team.The successful candidate will be responsible for ensuring smooth IT service transitions and efficient incident response in a complex, multi-vendor environment.Key ResponsibilitiesThe following are the key responsibilities of this role:Transition...
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IT Incident and Problem Specialist
3 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines in order to enhance work delivery,...
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Specialist: Cybersecurity Incident Management
3 weeks ago
Johannesburg, South Africa Nexio Full timeJob title : Specialist: Cybersecurity Incident ManagementJob Location : Gauteng, JohannesburgDeadline : December 08, 2024Quick Recommended Links Jobs by Location Job by industries ROLE REQUIREMENT Adheres to the standard operating procedure and playbooks in the SOC. Impacts on Customer satisfaction and confidence in the SOC Service and service level...
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Specialist: Cybersecurity Incident Management
2 weeks ago
Johannesburg, South Africa Nexio Full timeJob title : Specialist: Cybersecurity Incident Management Job Location : Gauteng, Johannesburg Deadline : December 08, 2024 Quick Recommended Links Jobs by Location Job by industries ROLE REQUIREMENT Adheres to the standard operating procedure and playbooks in the SOC. Impacts on Customer satisfaction and confidence in the SOC...
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Cybersecurity Analyst
4 weeks ago
Johannesburg, Gauteng, South Africa Sci Tech Placements Full timeJob DescriptionAt Sci Tech Placements, we are seeking a skilled Cybersecurity Analyst - Incident Response Specialist to join our team.About the RoleThe successful candidate will be responsible for conducting forensic analysis of security breaches and incidents, identifying the source of malicious activity, and providing recommendations for remediation. They...
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Critical Incident Specialist
4 months ago
Johannesburg, South Africa H2R Africa Full time6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...
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Critical Incident Specialist
4 months ago
Johannesburg, South Africa H2R Africa Full time6 months contract Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. Join this dynamic team and be part of a company that values your expertise and fosters professional growth.They are seeking a highly skilled and motivated...
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Incident Response Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Sci Tech Placements Full timeAbout the Role:At Sci Tech Placements, we are seeking an experienced Incident Response Specialist to join our team. This is a challenging and rewarding role that requires strong technical skills, excellent problem-solving abilities, and effective communication.Key Responsibilities:We are looking for a highly motivated individual with a minimum of 2 years'...
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Specialist: Partner Account Management.commercial
8 months ago
Johannesburg, South Africa MTN Nigeria Full timeConduct day to day management of an outsourced partner, in a manner that is aligned to the Customer Support and the customer retention strategy and contribute toward MTN’s goals and ambitions - Onsite engagement with outsourced business partners to ensure MTN’s processes, and policies are adhered to - Plan, monitor and engage outsource partner to...
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IT Service Resilience Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa H2R Africa Full timeAbout H2R AfricaWe are a leading provider of exceptional IT services and solutions in the mining industry, dedicated to delivering innovative approaches and commitment to excellence.Job DescriptionRole: Critical Incident Specialist - Service Integration and Management SpecialistWe seek a highly skilled and motivated individual to join our team as a Critical...
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Cyber Security Support Specialist
8 months ago
Johannesburg, South Africa Exclusively Remote Full timeExperienced IT Support Specialists skilled Cyber Security We are seeking skilled Cyber Security Support Specialists to join our clients dynamic team. As a Cyber Security Support Specialist, you will be responsible for providing technical support and assistance to ensure then integrity, confidentiality, and availability of our organization's information...
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Cyber Security Specialist
1 month ago
Johannesburg, South Africa Jalusi Corporation Full time**Job Summary**: The Cyber Security Specialist will be responsible for protecting the organization's computer systems and networks from cyber threats. This role involves implementing security measures, monitoring for security breaches, and responding to incidents. The specialist will work closely with the IT team to ensure the integrity and confidentiality...
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IT Problem Management Specialist
1 month ago
Johannesburg, Gauteng, South Africa NTT Full timeAbout the RoleNTT DATA is seeking a seasoned IT Problem Management Specialist to join our team. As a seasoned subject matter expert, you will be responsible for researching the root causes of incidents and analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat...
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Cybersecurity Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Sci Tech Placements Full timeWe are seeking a skilled Cybersecurity Specialist to join our team at Sci Tech Placements. As an Incident Responder, you will be responsible for identifying and mitigating the impact of security incidents.Our ideal candidate will have a minimum of 2 years' proven experience in incident response. Your main duties will include:Responding to computer security...
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Information Security Specialist
6 months ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 72229 **Job Type** - Permanent **Job Title** - Information Security Specialist **Computer Skills** - CompTIA Security+,CISSP,CISM **Industry** - Web Hosting **City** - Johannesburg **Province** - Gauteng- **Security Infrastructure Management**: - Implement, configure, and manage security infrastructure, including firewalls, intrusion...