Hotel Manager

5 months ago


Cape Town, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - Urgent Vacancy - Hotel Manager**

**Boutique Hotel - Cape Town**

The Hotel Manager is to assume full responsibility for the overall property operations in the absence of the General Manager. Meet with the General Manager as required and update on property operations. To maintain and ensure the good will of the brand at property level.

**Requirements**:

- Sound experience in senior Hospitality Management positions minimum 3 years.
- Sound knowledge of MS Office Suite.
- Sound experience and proven track record of having made targets.
- Sound product and market knowledge, including international trends.
- Valid Code 08 drivers license and own reliable transport essential.
- Excellent attention to detail, excellent hygiene principles.
- Guest focus philosophy.
- Excellent communication skills (written and verbal), practicing honest communication.
- Excellent time management and self-discipline, interpersonal & problem-solving skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills tolerance, patience, and care.
- Leadership skills with passion for development and skills transfer.

**Description**:

- To be a key ambassador of Hotel and its brands including hosting Site Inspections, communicating with the market and hosting journalists.
- To ensure the developed the property standards are upheld and maintained.
- To ensure the departmental management personnel of the property is up to the standard, ensuring a streamlined and effective structure in line with hospitality trends.
- To ensure effective departmental meetings take place, accurate minutes are taken and follow ups completed.
- To have weekly one on one meetings with all HODs reporting directly.
- To assist in the event that one of the management or HOD positions is vacant.
- To assist in achieving the best procurement agreements for the property.
- To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
- To be readily available to deal with all guest queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner

**Package on offer**
- Salary negotiable depending on experience.

**Starting Date**: ASAP


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