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Banqueting Co-ordinator

1 month ago


Cape Town, South Africa Pepperclub Hotel Full time

**JOB SPECIFICATIONS**:

- Preferably Grade 12 and/or Qualification in Hotel / Events Management
- Must have at least 3 years hotel experience in a banqueting / Event coordinating position in medium to large 4* or 5* Hotel
- Must be Computer literate with working knowledge of Microsoft Office & Opera / Hotel & Catering
- Highly presentable with excellent telephone etiquette and verbal communication ski
- Very well organized with attention to detail
- Sales-driven, upselling the facilities and services of the property
- Ability to work without supervision.
- Able to work occasional weekends and Public holidays

**JOB DESCRIPTION**:

- Maintain a high level of product and service knowledge about PCH.
- Responsible for sending quotations for potential business in a timely manner, follow up on sent quotations, finalising payments and preparing function sheets
- Liaise with departments to ensure that we can deliver the requirements for a guest before agreement is in place
- Answer calls in a pleasant and courteous manner, in accordance to LQA standards
- Attend weekly function sheet meeting and Block enquiry meetings
- To ensure harmonious relationships exist with other departments by maintaining clear and prompt communication between all parties
- To ensure that all Block bookings are made and updated accurately, efficiently and comprehensively in accordance with the Hotel standards
- Ensuring that all profile notes and trace reports are updated correctly
- Ability to insert and manage blocks as well as do daily Follow up’s on Group and conference enquiries on a regular basis in order to ensure maximum revenue
- Assist & maintain an efficient administration system within the department
- Preparing function sheets and ensuring it gets sent out to Operations timeously
- Meet and greet clients on arrival, check in during break times and follow up after conference
- Responsible for hosting site inspections when necessary
- Responsible for hosting site inspections when necessary

**Experience**:

- Hotel: 3 years (required)

Application Deadline: 2024/12/10