Collection Agents

We are looking for a Collection Agent for our accounts department who will make outbound calls to follow up and collect on missed payments. ROLE REQUIREMENTS All functions and duties related to the position include, but are not limited to the following: - Make outbound calls to follow up on missed payments - Collect missed payments by creating payment...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related queries - To...

**Here's is what you can expect to be doing in the role** **Drive delivery of the team’s key sales performance targets in line with business plan** - Accountable to achieve the team’s daily performance against targets. - Manage and track collections performance hourly, daily and weekly and ensure necessary actions are taken to meet business objectives...

**Purpose of the role** Provide support, recognition, motivation and assistance to agents and team leaders in the sales agent business field **Key Performance Areas** **Capture data** - Capture and process orders received from the operation - Process client or agent data as required - Capture customer information **Handle telephonic and walk in...

**JOB PURPOSE** JOB PURPOSE The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Main Activities: - Dealing with outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related...

The role's main purpose is to action and resolve Collections queries via telephone to meet the objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative, and account-related queries - To achieve customer...

The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision of operations and employee activities of the Collections Team. **Manage daily operations** - Develop and...

The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Main Activities**: **Outbound SLA and work queues** - Servicing outbound calls effectively - Achieve daily collections targets and monthly KPA targets **Payment Negotiations** - Effective...

**JOB PURPOSE** The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Outbound SLA and work queues** - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers - Achieve daily...

**Purpose of the role** Intent of the role is to have a change agent that can champion and create excitement around the changes being implemented through our EVP projects and culture projects. The person would be expected to be run comms and certain activities aligned to the change management strategy. **Work Level** - Service/Technical - involves...

To manage the daily activities and driving the performance of a team of Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Manage Dialy Operations**: - Provide visible and clear leadership to...

**JOB PURPOSE** The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Inbound and Outbound SLA and work queues** - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers -...

**MAIN PURPOSE OF THE JOB**: To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluate the collection efforts that were tried in the past. **KEY RESPONSIBILITIES**: - Deal with accounts under debt review, administration, sequestration, debt...

Western Cape , CPT - Northern Suburbs (Market related) Our client within the Motor Industry has an opportunity available for a Regional Legal Debt Controller in the Bellville, Western Cape area. **Education and Experience Requirements**: - Matric (Grade 12) - Recognized Finance / Credit Control / Legal related qualification - 2 to 3 years Debt...

**Job Output**: - Coach agents in all channels to improve overall sales, processes and customer service. - Provide encouragement, support, and positive reinforcement to all Agents. - Work closely with Quality Assessors to ensure that overall quality across sales and back office is met. - Provide critical coaching data used to generate weekly or monthly...

**JOB MODEL** Main Purpose of the Job: The Product, Sales and Marketing division has a vacancy for a Sales Call Centre Coach based in Cape Town. The primary objective of the Sales Call Centre coach is to ensure coaching requirement of sales support and external partners are met. Accountable for the development and implementation of coaching programs that...