Luxury Travel and Lifestyle General Manager

1 month ago


Gauteng, South Africa African Temptations Full time

Executive Luxury Travel and Lifestyle General Manager sought for an established Luxury Tour Operator (Africa, Greece and India) with offices in Johannesburg South Africa, India and Virginia USA - African Temptations

Minimum Requirements
- High school diploma or equivalent
- Tertiary certificate/degree in Travel & Tourism or Hospitality
- 10-15 years in the global luxury travel
- Intermediate to advanced proficiency in Microsoft Suite (as in-house software system is MS Outlook, Excel and Word based)
- Knowledge of at least 1 GDS travel, 1 tour operating system and industry legislation/partners
- Experience with cloud services, online collaboration tools, and project management software
- Strong organizational skills, time management and attention to detail
- Budgeting and Financial control
- Financial management
- Exceptional customer service skills
- Problem-solving abilities and ability to accept a challenge
- Needs to show initiative and work independently
- Self-disciplined and motivated
- Team player with a positive attitude

**Responsibilities**:

- Designing, reserving, and managing complex, sophisticated and exclusive Luxury African and International travel itineraries
- Proactively managing all tour operations and collaborating with domestic and Int’l staff to ensure the ongoing perfection in Guest travel experiences, therefore maintaining the company’s already outstanding Guest ratings
- Building and maintaining excellent relationships and partnerships with luxury service suppliers for mutual benefit
- Managing complex quotations, and travel budgets and ensuring that deadlines are met
- Will need to research, evaluate, select and inspect appropriate suppliers such as hotels, lodges, camps, and transport providers
- By using business templates and checklists to make up and deliver our innovative Guest packages and adhering to our established timelines and deadlines
- Resolve Guest complaints and issues in a timely and professional manner
- Maintain a clean and organized work area
- Carrying out of additional duties as requested
- Keep updated with company policies, procedures, and system updates
- Embrace a culture of continuous learning and improvement.

**Benefits**:

- Learning and growth opportunities
- Competitive salary and benefits
- Visit your destinations
- Become part of an amazing Team where we have fun and care about our Guests and each other

Pay: From R40 000,00 per month

**Experience**:

- global luxury travel: 10 years (preferred)

**Location**:

- Gauteng, Gauteng (preferred)

Application Deadline: 2024/08/28



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