Travel & Tourism Product Trainer

3 weeks ago


Gauteng, South Africa Natebo Consulting Full time

**PRIMARY PURPOSE**

Our client owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the Product Trainer is to enhance the reservations and sales teams’ knowledge of the regions, concessions, camps and experiences offered across our unique portfolio. The Product Trainer will play a key role in fostering a culture where continuous learning is encouraged.

**Detailed Responsibilities**
- Responsible to create, manage and deliver detailed training on the company products and services.
- Ensure that staff are aware of where they can access product-specific information.
- Work closely with the Head of Global Integrations, Head of Reservations, Reservations Managers and Reservations Operations Managers to drive a targeted Product training program within the reservation teams.
- Work closely with the Head of Yield and Revenue Management to identify specific areas for training based on annual sales patterns.
- Work closely with the sales team to ensure that everyone in the sales team is promoting the same Unique Selling Points (USP’s) for all of our camps and services.
- Train new staff on all our camps and the regions within which we operate.
- Implement holistic product training modules incorporating aspects of eco-tourism, hospitality, sustainability, wildlife and community influences.
- Training will need to be of a detailed nature so as to highlight the unique aspects of our camps and the areas within which we operate.
- Outside of the product specific training, foster a culture that promotes a passion for wildlife and conservation in general.
- Follow-up training, provide feedback & skills level reporting to the respective line managers.
- Be responsible for developing training materials on the key platforms to provide training.
- Assessing product knowledge levels, planning upskilling and elevating the product awareness and a culture of learning in our business.
- Be responsible for developing training materials on the key platforms to provide training both in person and virtual onboarding sessions with our regional travelshops in collaboration with our Trade Marketing team.
- Create and audit documentation, videos and e-learning courses that facilitate training on the various platforms and software solutions that the business uses. Sharing all training materials with the Sales team selling in the B2B space.

**CANDIDATE PROFILE**

**Qualification**
- Matric certificate
- Tertiary certificate in Travel & Tourism
- Computer Literate - Specifically MS Office
- Proven English literacy and fluency

**Experience**:

- 5 years’ experience in camp operations, guiding or reservations.
- Experience at the company is advantageous.
- Prior training experience in the wildlife and/or hospitality industry is a plus.

**Skills**:

- Excellent presentation skills.
- Strong project management skills and the ability to supervise multiple projects.
- Consistent approach to quality of output and natural teaching techniques.

**Personal Abilities**:

- Team worker and ability to interface with various departments.
- Excellent communication skills both written and oral, in English.
- Self-starter with high energy levels.
- Great interpersonal skills.

**Interests**:
A passion for wildlife and a commitment to sustainability and conservation.

**Salary**: R25,000.00 - R30,000.00 per month



  • Gauteng, South Africa Natebo Consulting Full time

    Sandton **PRIMARY PURPOSE** Our client owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the...


  • Gauteng, South Africa Natebo Consulting Full time

    **PRIMARY PURPOSE** Our client owns and manages prime properties in many African regions and plans to expand its global footprint. As a business, we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive toward our vision. The role of the Destination &...


  • Gauteng, South Africa Six Sense Full time

    Gauteng, GP - Other Annually Cost To Company (Market related) A well-established Travel company is seeking Senior Travel Designer. **QUALIFICATION AND EXPERIENCE**: **Qualifications**: Matric certificate - with math's (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - 4-5 years’ experience at a...


  • Gauteng, South Africa Adzuna ZA B C2 Full time

    We are working on an exciting retail training programme and are looking for trainers and facilitators to help us to deliver high-impact learning to thousands of employees around South Africa. This would be a short-term contract (three months) with longer term potential.Requirements:Training or Facilitation certification (Train the Trainer)Retail training...


  • Gauteng, South Africa Adzuna ZA B C2 Full time

    We are working on an exciting retail training programme and are looking for trainers and facilitators to help us to deliver high-impact learning to thousands of employees around South Africa. This would be a short-term contract (three months) with longer term potential.Requirements:Training or Facilitation certification (Train the Trainer)Retail training...

  • Junior Travel Agent

    2 weeks ago


    Gauteng, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Junior Travel Agent is to act as the client's main interface in planning and organizing clients' travel arrangements and learn about their travel requirements. The role is responsible for advising clients on suitable travel options in accordance with their needs, wants, and, budget. The role is instrumental in...


  • Gauteng, South Africa SA Adventures Full time

    **Ignite Your Travel Passion! Internship Adventure Awaits in Johannesburg!** **Calling all go-getter tourism students with an N6!** **Siyavaya Adventures**, a dynamic travel company, is exploding onto the Sandton scene, and we're searching for a passionate individual with an N4 or N6 qualification (Travel and tourism, Office Administration, Business...


  • Gauteng, South Africa FullStop Recruitment Services Full time

    **Job Summary**: **Key Responsibilities**: **Minimum required qualifications ,skills & experience**: - Bachelor's degree in Travel & Tourism / Hospitality / Public Relations / Marketing, Business, or related field. - Proven experience in marketing roles within the travel and events industry (3-8 years). - Strong understanding of market trends and customer...


  • Gauteng, South Africa Black White Purple Travels Full time

    Role Retaining and increasing the business. Meeting and exceeding client goals and aspirations assigned to their travel programme. Acting as the Brand ambassador Main Outputs Contract Management Strategic & Financial Planning Management Information Project Management Communication management **Requirements**: Grade 12. Degree/Diploma in Tourism...

  • End User Trainer

    3 weeks ago


    Gauteng, South Africa Engaged Remote Work Freelance Full time

    The role of End User Trainers in the Integrated Business Planning (IBP) space involves training and teaching end users on the new version of IBP that sits in S4, replacing the old version (EWM/IMS) in the ECC6 world. The client is in the pharmaceutic... Proven experience in training and teaching in the IBP space. Strong skill set in IBP and understanding...


  • Gauteng, South Africa FullStop Recruitment Services Full time

    Our client is looking for a seasoned Travel Expert that will facilitate the succession process, management, and monitoring in the travel and logistics office. The consultant is expected to oversee the transition process for a period of nine (9) months until July 2024 and on a part-time basis. **Requirements**: - Degree or relevant qualification in Travel &...


  • Gauteng, South Africa FullStop Recruitment Services Full time

    Our client is looking for a seasoned Travel Expert that will facilitate the succession process, management, and monitoring in the travel and logistics office. The consultant is expected to oversee the transition process for a period of nine (9) months until July 2024 and on a part-time basis. **Requirements**: - Degree or relevant qualification in Travel &...

  • People Specialist

    1 month ago


    Gauteng, South Africa Hungry Lion Fast Foods (Pty) Ltd Full time

    **WHO WE ARE** Operating in multiple African countries, with over 260 quick-service restaurants (QSR) and plans to double that within the next 3 years, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment. We are a young, fun, dynamic, and GROWING company full of opportunities with little to no...


  • Gauteng, South Africa Kontak Recruitment SA Full time

    Gauteng, Gauteng - Information Technology **Software Product Manager (JB3102)** **Salary**: R1 000 000.00 to R1 400 000.00 Annually CTC Duration: Permanent Vacancy Close Date: 25 May 2023 A well-established company that is a leading Tourism retail service provider that offers a wide range of innovative solutions to businesses looking to enhance their...


  • Gauteng, South Africa EZ Shuttles And Transfers Full time

    Looking for an experienced Call Centre Consultant with a minimum of 5 year back ground experience in Call Centre liaison and Travel and Tourism experience. Someone who has working in the travel industry. Ability to commute/relocate: - Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - call centre:...


  • Gauteng, South Africa SA Adventures Full time

    We are looking for a dynamic, enthusiastic, service-driven team player to join the Lodge Wholesale team. **KEY OUTPUTS** - Creative and out-of-the-box planning and designing of leisure FIT tailor-made itineraries - Managing the reservations process, including handling bookings from quote to finalizing, including invoicing and travel documents - Ensuring...


  • Gauteng, South Africa Natebo Consulting Full time

    **PRIMARY PURPOSE** To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of each booking made by the journey designers. To secure the booking with all services providers including travel designers accurately,...


  • Gauteng, South Africa Auspicious Personnel (Pty) Ltd. Full time

    Well established client seeks Travel Insurance Consultant with more than 5 years short term experience, serve, market and sell of insurance products. Client visits, claims management, monitoring, reporting and relationship building. Matric, RE accreditation, valid drivers license, own reliable car, relationship management in Broker environment, computer...


  • Gauteng, South Africa The Right Company Full time

    **INTERMEDIATE TRAVEL SALES CONSULTANT - PRETORIA/JOHANNESBURG - R15000 to R18000(DOE) - Home Office / Hybrid Model** Duties and Responsibilities: - Understanding and operating company quoting systems and other travel-related programs. - Have good product knowledge and sound geographical knowledge of Southern and East Africa - Time management: ability to...

  • Travel Specialists

    1 week ago


    Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, , South Africa FreeRecruit Full time

    Looking for Travel Specialists for a luxury travel company based in Johannesburg. Junior and Senior positions available. Junior – 1 to 4 years of Travel Specialist experience Senior – 4 to 7 years of Travel Specialist experience Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT...