Call Centre Team Leader

**Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Bellville, Western Cape- **Job Title**: Call Centre Team Leader- **Education Level**: Certificate- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Call Centre Team Leader job vacancy in Bellville, Cape Town.**: A renowned Cosmetics Company is looking for a “Call Centre...

**Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and provision of project and...

Responsibilities Set goals with team members. Motivation and coaching. Resolve peoplerelated problems e.g. conflict of interest, absenteeism and disciplinary matters. Vesting and training of new Consultants in the contact centre. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project and campaignrelated...

Western Cape, Bellville **Responsibilities** - Set goals with team members. - Motivation and coaching. - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters. - Vesting and training of new Consultants in the contact centre. - Drive the achievement of project and campaign targets. - Escalate call resolution and...

Western Cape, BellvilleResponsibilities Set goals with team members. Motivation and coaching. Resolve peoplerelated problems e.g. conflict of interest, absenteeism and disciplinary matters. Vesting and training of new Consultants in the contact centre. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project...

**Requirements**: Experience dealing with customers Matric Credit & Criminal clear **MUST HAVE BEEN UNEMPLOYED FOR THE PAST 2 MONTHS** **MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE** **Job Type**: Learnership **Salary**: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you able to work shifts...

N/Subs Sales Call Centre requires the services of an experienced Team Lead to manage a small team of Sales AgentsMatric essentialTeam lead exp of at least 18 months essentialExperience in a Call Centre with Sales activity not negotiable (Inbound and outbound)Training, QA, motivation and developing staff will be a main focusJob Types: Full-time, Permanent

Requirements:Experience dealing with customersMatricCredit & Criminal clearMUST HAVE BEEN UNEMPLOYED FOR THE PAST 2 MONTHSMUST NEVER HAVE WORKED IN A CALL CENTRE BEFOREJob Type: LearnershipSalary: R4,300.00 per monthApplication Question(s): Are you able to work in Bellville and Century City? Are you able to work shifts including weekends and public holidays?...

Do you have experience as a Team Leader or Team Manager? **Requirements**: **Matric (or equivalent qualification)** Minimum of 3 years team management experience in a sales environment **Minimum of at least 2 years experience in a call centre environment (Outbound)** Financial Services experience (Long-term insurance and within a sales oriented environment)...

We have an opening for a call centre manager to lead a team of Appointment setters.Your job description and requirements.Must be able to work and manage a fast paced, challenging and constantly moving department.Must be able to strategise new solutions and methods to ensure your team and yourself achieve the setout daily/ weekly and monthly goals.You must be...

Dealing with the day-to-day management of the Sales Consultants in the Contact Centre. Coach and develop teams and manage staff needs. Manage Complaints and monitoring targets. Manage staffing needs, productivity, and quality. Deal with IR issues. Training of new consultants in the contact centre. **Requirements**: Grade 12 Tertiary...

Dealing with the day-to-day management of the Sales Consultants in the Contact Centre.Coach and develop teams and manage staff needs.Manage Complaints and monitoring targets.Manage staffing needs, productivity, and quality.Deal with IR issues.Training of new consultants in the contact centre.Requirements:Grade 12Tertiary qualificationMinimum of 6 years team...

Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...

The main role of the Sales Floor Team leader is to ensure teams are managed so that they meet SLA and deliverables without compromising quality. A Sales Floor Team Leader is responsible for learning the business members’ structures and processes within Sales Floor and member relations. As a Team Leader you will ensure the ultimate success of your team by...

A customer care consultant needed to assist with a network provider company.Requirements: 3 years of customer services call centre experience Matric ITC clearTraining will be based in Century City for 8 weeks.Job Types: Full-time, PermanentSalary: R9,500.00 per monthAbility to commute/relocate: Bellville,Western Cape: Reliably commute or planning to relocate...

An established and well known financial institution based in Bellville, has an opportunity available for an experienced individual that specializes in call centre calls. Great opportunity to join this fast-paced team with your excellent communication skills in both English and Afrikaans and add value to the smooth running of their call centre enquiries. They...

**Role Profile and Person Specification** **Primary Objectives/ Purpose of the Role**: Our goal is to provide Gold Plated Service and deliver the most effective customer service experience. The individual will lead a team of highly driven, self-motivated, and focused Advisors by driving KPIs, efficiencies, high client-centric engagement, and...

**Job Skills Required**: - Minimum 1 years of call centre experience/combination of financial services. - Knowledge of credit facilities and services (basic knowledge of credit regulation). - Able to communicate effectively and fluently in English and/Afrikaans or Xhosa (3rd language would be advantagous). - Ability to work efficiently on MS Office products...

The main role of the Sales Floor Team leader is to ensure teams are managed so that they meet SLA and deliverables without compromising quality. A Sales Floor Team Leader is responsible for learning the business members' structures and processes within Sales Floor and member relations. As a Team Leader you will ensure the ultimate success of your team by...

Western Cape, Bellville - R 4 300 Monthly (Market related) - Do you need a fresh start in the call centre industry? A well-known service network provider is looking for customer service agents to start working ASAP. - Requirements Matric - Fluent in Zulu or Sotho as a home language. - Hospitality and retail experience is an advantage - Able to type 30 WPM -...